Business Support Officer

We're looking for a junior team member to provide business and recruitment assistance to support the continued growth of one of Australia's leading Defence consultancies. You'll receive professional development funding, ongoing mentorship, access to a bonus system after probation and the ability to work flexible hours._
- Besides a great attitude, excellent written communication and experience with Microsoft Office you don't need any previous experience. We can tailor your package if you do have relevant skills and experience. Part time / flexible arrangements can be negotiated._

**_What makes this job different?_**
- You'll have long term permanent employment with genuine opportunities to advance your career and grow your skills.
- You'll be given one-on-one mentorship by our company's Executive-level team.
- You don't need any previous experience or qualifications to apply, however they are beneficial.
- We can adapt your duties and salary to match your skills and experience
- We provide paid training and professionalisation.
- We'll provide a company laptop and a home office setup.
- You can work full time or negotiate part time arrangements with a path to full time.
- You can negotiate your own flexible work arrangements (fancy a 4 day work week? Going to the gym in your lunch break? Starting at 11 and finishing at 7? Working Sunday but taking Wednesday off?)
- You can access a bonus scheme after you pass probation.
- You can work from home most of the time (unless we're meeting clients in the ACT that day).
- You'll be attending company dinners, meals and entertainment.

**The skills you can learn in this role include**:

- An understanding of how a business operates
- An understanding of how a business manages budgets, cash flow and payroll
- Project management skills and methodologies
- An appreciation of contract management
- An appreciation of HR skills and employment law
- Process mapping skills (including paid training)

**_Your duties_**

**Business development and client engagement**
- Meeting with our clients to understand their support needs
- Reviewing our businesses opportunities and providing input on which ones to bid for
- Preparing tender documentation (complexity to match your skills)
- Writing government proposals
- Maintaining a Client Relationship Management platform

**Business Administration**
- Improving business programs, technologies, and policies.
- Making simple purchases on behalf of the company
- Reviewing invoices and Accounts Receivable
- Engaging with our bookkeeping and finance team and our accountants
- Process mapping and Business Analysis
- Helping onboard our new employees

**Marketing and promotion**
- Managing company social media accounts
- Creating promotional material
- Organising professional company photographs (including yours)
- Website design and updating our website with the help of a web developer
- Working with third party graphic designers
- Coordinating company drinks, lunches and dinners (and attending if you like).
- Helping design company merchandise
- Preparing welcome packs for new employees

**HR and recruitment**
- Supporting employee performance reviews
- Corresponding with new applicants
- Reviewing applicant CVs and providing them feedback
- Learning how we work with external employment lawyers
- Developing new company policies and procedures under direction

**_Who we're seeking _**
- Are dependable and don't miss deadlines
- Are able to work hard when required
- Are looking for a long-term career
- Are proactive and want to learn new skills
- Are very well organised, plan their day and punctual
- Are passionate about their own growth and personal development
- Sets high standards of performance for themselves and holds themselves accountable
- Have strong interpersonal skills, adaptable communication styles and high EQ.

**Essential criteria**
- You must have Australian citizenship or permanent residency
- You must live in Canberra and be able to attend meetings with clients if required (your job will be primarily from home).
- An extensive understanding of how to use the basic Microsoft Office programs (Word, Powerpoint, Outlook and Excel).
- Exceptional written communication, spelling and grammar (if you red pen my advert that might get you the job).
- Exceptional document presentation (formatting, graphic design,
- Attention to detail when reviewing documentation and financial information.

**Desirable skills (not necessary, but let us know if you have these)**
- Previous Defence experience in the ADF or APS.
- Previous experience in academia, consulting, project management, business administration, sales or recruitment.
- Social media management, graphic or web design skills