Education Specialist

**Job description**

(On-site)

Responding to parents’ enquiries. No cold calling.

Full or part-time or casual role.

**About Global Education Academy**

Unlocking children’s potential is what GEA does best.

GEA is a leading Australian education centre providing Maths and English support for students in years Kindy - Year 12.

GEA is unique because of our methods of teaching: helping children HOW to think not WHAT to think. We truly believe that a child who is lucky enough to be taught “how to think” and problem-solving skills, has the fundamental skills needed to succeed in life.

GEA’s vision is to transform the way children learn and inspire a true love for learning.

Commercially, we are on a path to rapid expansion. This expansion is as a result of our positive exposure through winning multi awards nationally and state wide.

**About You**

The successful applicant must possess the following:

- Can do attitude
- Empathy - understanding of the customer and their problem
- Clear communication skills and confidence
- Product knowledge (training will be provided)
- Great Listening skills
- Problem-solving skills
- Competent computer skills

The successful applicant will have the following strengths:

- Plenty of customer service or incoming sales experience
- A love for education. A teacher (or ex-teacher) will be a good fit for thsi role
- A good understanding of the challenges that modern schools and educators face.
- Intelligent, fast learning, well presented, teachable & sociable - and we really mean it

The role entails
- Build raport with parents and answer their questions regarding your childre's education
- Follow-up and take responsibility for every customer you speak to
- Work proactively with our dynamic team to ensure flawless delivery and customer delight.
- Maintain positive relationships with current customers to ensure customer longevity, happiness and referrals

And finally.
- We're based in Head Office in Kogarah
- We will consider either a full time or part-time employees
- The role provides an excellent opportunity for advancement as GEA grow
- parking is provided

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 20-38 per week

**Salary**: $28.00 - $38.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift

Supplemental pay types:

- Bonus
- Performance bonus

Ability to commute/relocate:

- Kogarah, NSW: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have you worked in a tutoring centre before?

**Education**:

- High School (Year 12) (preferred)

**Experience**:

- Teaching: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Authorisation:

- Australia (required)