DevOps Expert

**Job ID**: 171355
**Required Travel** :Minimal
**Managerial - Yes**
**Location**: :Australia
- Sydney (Customer Site)

**Who are we?**:
**In one sentence**:
**What will your job look like?**:

- Engineering - Design, develop, modify and integrate complex infrastructure automation and deployment systems; Responsible for ensuring that code and configuration are maintainable (IaaC), scalable and supportable; Use high level, extensive knowledge & expertise of the Amdocs product/solution and technologies to lead the direction of the infrastructure solution. Contribute with other teams to Amdocs software engineering standards, applicable software development methodology (such as design-led thinking, DevOps) and release processes. Lead system reliability and operability. Serve as an expert and evangelist on DevOps technologies.
- Investigation - Investigate infrastructure issues by reviewing/debugging CI/CD pipeline and runtime environments and providing fixes (analyze and fix bugs) and workarounds. Review changes for operability to maintain existing software solutions. Highlight risks and help mitigate them from technical aspects. Highest authority for resolving escalations.
- Technical Expertise - Serve as a highly specialized Technology / Product expert, acting with high autonomy to deliver agreed technical objectives. Provide technical expertise in terms of infrastructure architecture usage for functional and non-functional aspects; Obtain a strong technologies context understanding while making technical decisions and solving technical issues; Recognized as professional authority, work on significant and unique problems that have a high level of complexity.
- Professional Leadership - Provide guidance to DevOps Specialists and Engineers for the E2E software deployment, maintenance & lifecycle; Establish, enforce, and guide on technical standards (e.g. tools, and platforms), ensure that documentation related to the CI/CD pipeline and architecture is correct and up to date; Initiate quality processes, such as performing complex technical root cause analysis and outlining corrective action for given problems, promote Developers autonomy.
- Analysis - Analyze and provide input for the requirements and provide impact assessment for new features. Define high-level design & lead scoping work with the customer; Make decisions requiring extensive analysis and interpretation.
- Innovation & Continuous Improvement - Define and lead continuous improvements/efficiencies to the product life cycle and business processes by utilizing common tools and different innovation techniques and guiding the reuse of existing ones.
- Stay up to date with the industry, research new technologies in practice in the industry and challenge the existing account/product life cycle status quo
- Team Work and Collaboration - Collaborate and add value through participation in peer reviews, provide comments and suggestions, and work with teams to achieve goals. Serve as the technical focal point with other teams to resolve issues.
- Quality and SLAs - Define and set SLAs and KPIs as applicable for the organization, for example, Responsiveness, Resolution, Software Quality SLAs, etc.. Ensure that assigned tasks are completed on time and that delivery timelines are met in accordance with the organization’s quality targets.

**All you need is...**:

- At least 10 years' experience in software engineering & design:

- Proven Experience in CI/CD and MS areas, including Configuration Management and continuous integration tools, confirmed practice in designing complex solutions based on Automation Tools and Deployment on common cloud computing platforms and relevant third-party tools
- Extensive experience with infrastructure-as-code and configuration-as-code, and relevant tools
- Script development experience of 4-5 years + IT experience in one of the common languages (Python, Groovy, Bash)
- Deep understanding and experience with the DevOps ecosystem and IT operation systems
- Hands on experience in build, release, deployment and monitoring of cloud-based scalable distributed systems
- Rich experience in infrastructure / foundations / IT for at least 5-6 years working in an agile development environment
- Demonstrated technical domain expertise and problem-solving skills.
- Highly proficient in presenting ideas, influencing, and building consensus in a group setting
- Experienced in design & implementation of disaster recovery for production

**Why you will love this job**:
**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce