Service Manager

2 weeks ago

Essendon Fields, Australia Eagers Automotive Full time

Top of line employee assistance program
- Friendly and supportive team
- Heaps of development and career opportunities

We currently have a rare opportunity available for a **Service Manager** **to join our dynamic and energetic team at **Essendon Mitsubishi.** The Service Manager oversees the high volume, fast-paced Service Department teams in a professional, efficient manner while at all times promoting a positive brand image. Previous Dealership Service Management experience is essential.

**Key responsibilities**:

- Consistently model outstanding customer service skills ensuring that the best possible service is delivered to customers by all team on a consistent basis
- Innovate and engage your experienced team to ensure the workshop is operating at optimum capacity and KPI's are achieved
- Leverage knowledge and understanding of fixed operations, productivity, efficiency, and warranty operations to maximize revenue while both maintaining existing and winning new business
- Lead and support your team to uphold a 100% supportive approach to safety

**The successful applicant will possess**:

- Proven leadership experience including the ability to motivate and engage a team towards delivering exemplary customer service
- Thorough knowledge of automotive service operations
- High attention to detail and experience implementing efficiency processes
- Experience leading a team in a high volume sales / service environment
- Excellent time management skills, coupled with the ability prioritize and multi task
- Proven ability to delegate and recruit appropriate support mechanisms

We offer a competitive and rewarding remuneration package inclusive of performance bonuses.

**Benefits**:

- Be a part of a **multi-national company**, where you have access to a network of opportunities across locations and brands.
- A **top-of-the-line Employee Assistance Program** with leading provider, Benestar, where employees have access to their My Coach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).

**Here is why you should join Australia's largest automotive retailer**:

- We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience._ _We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts._ _Eagers Automotive is an equal opportunity employer that values diversity in the workplace. Women are encouraged to apply._

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