Business Improvement Co-ordinator

Company Description

**Job Description**:
We are looking for an experienced Business Improvement Coordinator to work across a range of initiatives, partner with multiple areas of the business and ensure the progress of the initiatives is being tracked. Reporting to the Project Manage, Logistics R&I - Equipment, this Karawatha based role will require you to support business improvements in the Equipment business unit.

This role is pivotal in ensuring best practice systems and processes are embedded within the business to deliver ongoing sustained improvement. The role will predominantly interface with internal customers, but interaction will also be required with external customer about operational reviews and customer related Continuous Improvement (C.I.) initiatives.

If you're looking to focus just on IT projects this probably won't be the right role for you, as this role will be wide and varied, covering business and commercial initiatives.

**Responsibilities key to the role will include but not be limited to**:

- Assisting IT/Procurement for telematics tender reviews and response analysis
- Manage day-to-day fleet monitoring and telematics solutions, with a focus on maximum uptime and shortest issue resolution
- Ensure consistent, reliable, high quality, robust data feeds from telematics equipment
- Ensure a high level of customer (internal) and supplier (external) engagement is achieved to understand operational and business requirements and optimal outcomes
- Development of processes and procedures to support all areas of telematics, installation and product standards, compliance protocols and customer training guides
- Support the development and delivery of best practice to achieve operational excellence across the business
- Support new business implementation: management and support of key project tasks, implementation of operational processes, procedures, and IT systems, providing training, education, and mentoring

**Qualifications**:
**To be successful in this role, you will need**:

- Previous experience working on project implementation and / or continuous improvement programs
- Proven experience working within a transport/ logistics/ supply chain environment would be an advantage
- Well demonstrated capabilities of managing a broad range of stakeholders, including remote team members and external suppliers
- Experience & working knowledge of heavy vehicles and operations would be an
- Excellent interpersonal, oral, and written communication skills with a proven aptitude for communicating effectively with a variety of audiences
- Ability to undertake root cause analysis to identify, develop and implement remedies to operational inefficiencies and service problems
- Sound knowledge of Process/Planning mapping
- Proven ability to deliver to agreed deadlines, as well as meet budget, quality and specifications

Additional Information
**Be Connected**
- With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it’s what makes our possibilities endless.
- _ Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities._
- To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.