Junior IT Support Officer

5 days ago

Adelaide Region SA, Australia HAYS Full time

6-month contract within SA Government for a Service Desk Analyst looking to progress their career forward.

**Your new company**

**Your new role**
You will initially begin as a Service Desk Analyst providing both face-to-face and remote L1 Support to internal staff members. After your training you will work in a hybrid model of Service Desk and Desktop Support and will gain exposure to Networking and Systems troubleshooting.

**What you'll need to succeed**
To be successful in the role, you will need:

- Extensive Service Desk experience (preferably within SA Government)
- Excellent written and verbal communication skills
- Excellent customer-service skills
- Experience across Active Directory, O365, TeamViewer (or another remote access tool) and SCCM
- Valid car and drivers’ licence
- NPC/WWCC or willingness to obtain

**What you'll get in return**
This is an excellent opportunity for an individual who is looking to progress their career forward. You will receive training and support to learn how to provide Desktop Support to a high level and will be working for a department that will offer multiple career progression opportunities.

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2722586

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