Clinic Support Assistant

3 days ago

Mount Gravatt, Australia Griffith University Full time

**Company Description**
**_
Every institution values excellence. What matters most is why._**
Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them.

**Why?** Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Griffith University Psychology Clinic is a student-led clinic run by Master of Clinical Psychology interns, providing psychology services to the community. As the first point of contact, you will play a key role in delivering exceptional customer service and ensuring the smooth operation of clinic administration.

Key Responsibilities:

- Manage client bookings and maintain accurate records in the Patient Management System.
- Process payments via EFTPOS, perform daily banking, and complete reconciliations in line with University policies.
- Respond to inquiries and provide administrative support to the Psychology Clinic Manager as needed.

**About you**
To be successful in this role, you will have:

- Completion of Year 12 and relevant work experience, or an equivalent combination of skills, knowledge, and experience.
- Strong communication and interpersonal skills.
- Excellent organisational abilities and attention to detail.
- A customer-focused approach with a commitment to confidentiality and professionalism.

**What we can offer**
This is a continuing, part-time (80% FTE) position based primarily at Griffith University Brisbane South (Mt Gravatt). As Griffith is a multi-campus University you may be required to work across other campus locations.

Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

**Salary Range**
The full time equivalent base salary will be HEW Level 3 range $63,354 - $70,033 per annum + 17% superannuation. The total FTE package will be in the range $74,125 - $81,938 per annum.
**Additional Information** Why Griffith?**
As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

- Wide range of Learning and Development opportunities
- Salary packaging options and corporate health discounts
- Support with future learning opportunities through our educational staff assistance scheme

**How to apply**
At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.
- A covering letter outlining your suitability for the role (please refer to the _About You_ section above and the position description)
- Current curriculum vitae/resume including full contact details

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