Business Support Officer

RPS has an exciting opportunity available for an experienced and proactive Office Support/Receptionist to join our Canberra team. You will be based in our light-filled Griffith office, responsible for providing high level front of house services, as well as administrative support to a team of highly driven and engaged professionals.

As the first point of contact for our clients and other key stakeholders of the business, you are the face of the company. Working as part of a highly collaborative team, you will be delivering excellent customer service in all areas of the role. Your everyday tasks will include, but are not limited to:

- Answering & fielding phone calls.
- Meeting and greeting visitors in a professional but warm and welcoming manner.
- Booking, preparation and maintenance of meeting rooms.
- Liaising with staff regarding room bookings, catering, audio visual and any other requirements.
- Day-to-day management of office facilities and supplies.
- Maintaining and ordering kitchen stock and ensuring the kitchen facilities are kept clean and tidy.
- Arranging couriers and cab charges.
- Distribution of incoming deliveries.
- Assisting in the coordination of events/functions.
- Providing ad hoc administrative support such as printing, binding, purchasing stationery and gifts.
- Other administrative tasks as required.

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**About You**
- Ideally, you will have previous experience in a similar role within a hospitality, professional services, or corporate environment. You will be articulate, well presented and possess a professional manner.
- You will also be able to provide outstanding customer service to all external and internal clients, communicate with a wide range of stakeholders and be a team player. In addition, you will possess the following skills and experience:

- Strong, proactive client service focus and superior customer service skills.
- Professional phone manner.
- Broad administrative experience and ability to work independently.
- Ability to work in a fast paced, collaborative team environment.
- Proven experience in managing a wide range of tasks and responsibilities.
- Intermediate Microsoft Word, Excel, PowerPoint, and Outlook and be able to learn new systems.

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**What’s on Offer**
- Along with a competitive salary, we provide a diverse and inclusive work environment amongst a market leading Project Management division specialising in the delivery of some of Australia’s largest projects. RPS offers many benefits to support your professional development & well-being including:

- Family friendly accredited workplace.
- Day off on your anniversary.
- Paid Parental and Partner Leave.
- Purchase additional annual leave + salary packaging.
- Professional memberships.
- Study assistance.
- Professional and technical development opportunities plus much more.

**About Us**
- RPS is a connected global professional services firm of 5,600 people. Operating in 125 countries we’re as diverse as the communities and clients we represent. Together, we define, design and manage projects that create shared value in a complex, urbanising and resource-scarce world.
- We solve problems that matter to our clients and their communities. And we are easy to work with. We are confidently pragmatic, and we have a winning mindset. Making complex easy.

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**Next Steps**

**Our Approach**

Our people live our purpose, deliver our promise, and demonstrate our behaviours every day. Our behaviours define who we are. Developed by our people, they underpin everything that we do. They create the memorable experiences we are known for and make RPS a great place to do great work. ‘Stronger Together’ is one of our five core behaviours and it is inherent in creating an inclusive workplace: ‘We are respectful, acknowledge diversity, and recognise the potential and contribution of everyone. We bring out the best in one another, always assuming best intent. People who learn and grow thrive in our business, sharing in our success.’

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