Marketing Operations Manager

2 weeks ago


Melbourne, Australia RACV Full time

RACV Head Office | Melbourne CBD Location
- Permanent Full Time | Work from home
- Competitive Salary | Discount on RACV Products

**Great things start here**

Challenge yourself, inspire others, make a difference - it all starts here. At RACV, we’re proud to be there for every Victorian. Whether it’s on the side of the road, a trip down the coast or inside our stores, we’re in the community and a big part of their everyday. When you join the journey at RACV, you’ll find more than just a job. It’s your chance to be part of something bigger.

**About the Opportunity**

Reporting to the Head of Brand and Marketing Operations, the Marketing Operations Manager - Home is responsible for leading the development and delivery of the Home marketing program (comms and campaigns) to support the achievement of business plan targets across the

portfolio.

Some of your responsibilities will be:

- Champion the development and delivery of a robust marketing program across the portfolio of Home products including Home Insurance, Trades and Small Business Insurance.
- Develop, optimise and refine (as necessary) programs to ensure benchmarks / targets are continually met and challenged.
- Develop and execute the annual marketing plan across the portfolio
- Liaise, negotiate and influence stakeholders and cross functional teams in the delivery of marketing plans.
- Develop and manage the channel plan for paid, owned and 1:1 channels to achieve growth targets
- Own and be accountable for respective portfolio marketing budget and program outcomes related to this marketing investment.
- Optimisation of the marketing program based on clear measurement, attribution and insights driven recommendations
- Drive efficiency in the marketing program ongoing
- Manage agency delivery and engagement: build positive and productive relationships and exceptional partner performance

**This could be just the right role for you**

The Marketing Operations Manager - Home will posses a demonstrated ability to foster collaborative business relationships and the ability to simplify complexity and influence outcomes which benefit the business. Will be able to work effectively within a team and can provide direction and support as well as the ability to lead in a fast-paced, unstructured environment and deliver immediate business value.

**What you’ll need to be successful**
- 7 + years strategic marketing experience in business to consumer discipline.
- Extensive strategic marketing experience, including a proven quantitative ability.
- Experienced people leader, who has guided development of individuals at varying levels of experience
- Media agency experience preferred.
- Exceptional relationship management and influencing skills
- Extensive experience working in a similar role owning different projects at the same time.

**The RACV difference**

You’ll make a difference. We’re invested in making your work meaningful and relevant. As employees, our benefits make us customers too, meaning your work has a direct impact on your own brand experience. Guided by our values and commitment, that care isn’t just in our work, but extends to doing good for those around us.

**Application process**

Submit your CV.
- Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment._
- How to apply:
- If you have **NOT** registered with our Online Application System, you can begin your Application


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