Accommodation Officer

At Tennis Australia, we’re creating a more playful world through tennis - for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

We’re a team of imaginative and passionate people who believe in the power of sport to make a difference.

Want your chance to make a mark on a world-class, record-breaking event? We are hiring for a Accommodation Officer to join our Tournament Services team to deliver the Australian Open 2026. This is a full-time fixed-term contract from October 2025 to February 2026.

As this is a seasonal role, we require full availability and flexibility across the summer months, December - February. If you're ready to help us serve up real impact, we’d love to hear from you.

About the role

In this role you will be responsible for:

- Processing booking requests, confirming bookings across multiple stakeholder groups (Players, Media, Umpires, Official Tournament Guests) and others as required
- Preparing comprehensive reports such as rooming lists, release back reports and detailed post tournament reports
- Liaising with nominated tournament hotel suppliers to ensure smooth coordination and delivery of services
- Assisting with the maintenance of the EventsAir booking system to ensure accuracy and efficiencies as required
- Providing general administrative assistance to the Tournament Services Lead and wider team as required
- Collaborating with internal stakeholders regarding status of booking requests and arrangements
- Reconciling accommodation related charges and invoices post event as required

About you

To be successful in this role you will:

- Experience in hotel reservation and front office operations or professional conference (highly desirable)
- Experience in organising accommodation for major events (highly desirable)
- An understanding or interest in Tennis (desirable)
- Advanced computer and database skills in accommodation booking systems, specifically EventsAir booking system is highly desirable, Microsoft Office Suite in particular Excel
- Exceptional administration and organisational skills with a high level of accuracy and attention to detail
- The ability to work effectively under pressure in a fast-paced environment with competing priorities
- Strong time management skills and ability to effectively prioritise multiple tasks to meet deadlines
- Excellent customer service and communication skills with the ability to engage effectively with a diverse range of people and cultures
- Ability to speak multiple languages other than English (desirable)
- Work in a team environment and have a collaborative approach
- Preparedness to be flexible in regards to working hours and arrangements relating to work associated with Tennis Australia

What’s to love?
- Career development with a range of formal education and on the job training opportunities
- Tickets to the Australian Open
- Monthly health & wellbeing activities with access to CorePlus Pilates
- Onsite gym, tennis facilities & free onsite car parking
- A range of discounts from our sponsorship partners

To Apply

- Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety._

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

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