Hotel Manager

13 hours ago

Melbourne, Australia CITICLUB HOTEL Full time

Hotel Manager/Citiclub Hotel

Citiclub Hotel Trading as Ninth Grange PTY LTD, located in heart of Melbourne, is seeking an experienced Hotel Manager to join our team.

Citiclub Hotel is a well-established hotel brand that offers high-quality accommodation, food and beverage services, and event facilities. We pride ourselves on delivering exceptional customer service to our guests, and we are looking for a passionate and dedicated Hotel Manager to help us continue to provide the best possible experience.

**Job Type**: Full-time, Permanent

**Annual Salary**:$65,000 to $75,000

**Duties and Responsibilities**:

- Overseeing daily hotel operations and ensuring exceptional customer service is delivered to guests
- Managing and supervising hotel staff, including hiring, training, and performance management
- Developing and implementing policies and procedures to ensure efficient hotel operations and compliance with relevant laws and regulations
- Managing budgets, financial plans, and forecasting hotel revenues
- Building and maintaining relationships with clients, vendors, and suppliers
- Implementing strategies to increase hotel occupancy and revenue
- Handling guest complaints and resolving issues in a timely and professional manner
- Maintaining and monitoring hotel facilities and equipment to ensure they are in good working condition
- Preparing and presenting regular reports to senior management

**Skills and Qualifications**:

- Minimum qualification of a Diploma in Hotel Management or a relevant area of study
- A minimum of 2 years experience in a Hotel Manager or equivalent role
- Strong leadership, interpersonal, and communication skills
- Excellent customer service skills and the ability to handle guest complaints and resolve issues effectively
- Excellent problem-solving and decision-making skills
- Strong financial management skills, including budgeting, forecasting, and financial analysis
- Proficient in using hotel management software (Especially RMS) and systems
- Excellent organizational and time-management skills

**Salary**: $65,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Salary packaging

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- MELBOURNE, VIC 3000: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- 1-2 (required)

Work Authorisation:

- Australia (required)

Work Location: One location

  • Hotel Duty Manager

    2 weeks ago

    Melbourne, Australia Mail Exchange Hotel Full time

    **Hotel Duty Manager** Astonmill Pty Ltd Full-time $70,000 - $80,000 per year 40hours a week Wanting a flexible working week in Hospitality 4 day weeks. The Mail Exchange Hotel is located at the corner of Bourke & Spencer Streets, right in the heart of Melbourne, opposite Southern Cross Station .We are searching for a dynamic hospitality guru who...

  • Hotel Maintenance Manager

    2 weeks ago

    Melbourne, Australia Hotel Grand Chancellor Melbourne Full time

    **Maintenance Manager** **A little about our Hotel**: Hotel Grand Chancellor Melbourne is a busy 160 room 4-star boutique style upscale hotel in the Melbourne CBD. Our Encore Restaurant and cocktail lounge is one of the top 5% rated restaurants in Melbourne and we have achieved a 4.5+ star rating on Google/TripAdvisor and our roof top pool is a local...

  • Hotel Maintenance Manager

    2 weeks ago

    Melbourne, Australia Hotel Grand Chancellor Melbourne Full time

    **A little about our Hotel**: Hotel Grand Chancellor Melbourne is a busy 160 room 4 star boutique style upscale hotel in the Melbourne CBD. Our Encore Restaurant and cocktail lounge is one of the top 5% rated restaurants in Melbourne and we have achieved a 4.5+ star rating on Google/TripAdvisor. Our busy conference facility comprises of six meeting rooms,...

  • Hotel Maintenance Manager

    2 weeks ago

    Melbourne, Australia Hotel Grand Chancellor Melbourne Full time

    **A little about our Hotel**: Hotel Grand Chancellor Melbourne is a busy 160 room 4 star boutique style upscale hotel in the Melbourne CBD. Our Encore Restaurant and cocktail lounge is one of the top 5% rated restaurants in Melbourne and we have achieved a 4.5+ star rating on Google/TripAdvisor and our roof top pool is a local icon! At the Hotel Grand...

  • Hotel General Manager

    7 days ago

    Melbourne, Australia The Hotel & Wellness Co. Full time

    It’s second nature to you, to roll up your sleeves and help in all areas of the operation. Learning new systems comes easily and you get a thrill out of breaking targets. You will know how to maximize occupancy, grow revenue and the average rate whilst delivering high service standards. You can pick up a P&L and plan for the future, report on your current...

  • Hotel Conference Manager

    6 days ago

    Melbourne, Australia Hotel Grand Chancellor Melbourne Full time

    **Who we are**: Hotel Grand Chancellor Melbourne is a busy 160 room 4-star boutique style upscale hotel in the Melbourne CBD. Our Encore Restaurant (60 covers) plus our cocktail lounge is one of the top 5% rated restaurants in Melbourne and we have achieved a 4.5+ star rating on Google/TripAdvisor. Our Footlights Breakfast Restaurant buffet (100 covers) is...

  • Hotel Duty Manager

    14 hours ago

    Melbourne, Australia Astomil PL - Mail Exchange Hotel Full time

    Astomil P/L - Mail Exchange Hotel Wanting a flexible working week in Hospitality 4 day weeks 40 hours a week The Mail Exchange Hotel is located at the corner of Bourke and Spencer Streets, opposite Southern Cross Station, in the heart of Melbourne. We are searching for a dynamic hospitality guru who loves working in a fast-paced hotel and has experience...

  • Hotel Conference Sales Manager

    7 days ago

    Melbourne, Australia Hotel Grand Chancellor Melbourne Full time

    **Who we are**: Hotel Grand Chancellor Melbourne is a busy 160 room 4-star boutique style upscale hotel in the Melbourne CBD. Our Encore Restaurant (60 covers) plus our cocktail lounge is one of the top 5% rated restaurants in Melbourne and we have achieved a 4.5+ star rating on Google/TripAdvisor. Our Footlights Breakfast Restaurant buffet (100 covers) is...

  • Hotel Receptionist

    4 days ago

    West Melbourne, Australia Queen Victoria Market Hotel Full time

    **About Us**: We are hiring multiple hotel reception staff for our newly built hotel Best Western Queen Victoria Market Hotel is a 4 level, 42-bedroom hotel located in West Melbourne. Just a 1-minute walk from the Melbourne’s famous Queen Victoria Market, Best Western Queen Victoria Market Hotel is an ideal hotel for both international visitors and local...

  • Hotel Receptionist

    6 days ago

    West Melbourne, Australia Queen Victoria Market Hotel Full time

    **About Us**: We are hiring multiple hotel reception staff for our newly built hotel Best Western Queen Victoria Market Hotel is a 4 level, 42-bedroom hotel located in West Melbourne. Just a 1-minute walk from the Melbourne’s famous Queen Victoria Market, Best Western Queen Victoria Market Hotel is an ideal hotel for both international visitors and local...