Hotel Manager

2 weeks ago

Melbourne, Australia CITICLUB HOTEL Full time

Hotel Manager/Citiclub Hotel

Citiclub Hotel Trading as Ninth Grange PTY LTD, located in heart of Melbourne, is seeking an experienced Hotel Manager to join our team.

Citiclub Hotel is a well-established hotel brand that offers high-quality accommodation, food and beverage services, and event facilities. We pride ourselves on delivering exceptional customer service to our guests, and we are looking for a passionate and dedicated Hotel Manager to help us continue to provide the best possible experience.

**Job Type**: Full-time, Permanent

**Annual Salary**:$65,000 to $75,000

**Duties and Responsibilities**:

- Overseeing daily hotel operations and ensuring exceptional customer service is delivered to guests
- Managing and supervising hotel staff, including hiring, training, and performance management
- Developing and implementing policies and procedures to ensure efficient hotel operations and compliance with relevant laws and regulations
- Managing budgets, financial plans, and forecasting hotel revenues
- Building and maintaining relationships with clients, vendors, and suppliers
- Implementing strategies to increase hotel occupancy and revenue
- Handling guest complaints and resolving issues in a timely and professional manner
- Maintaining and monitoring hotel facilities and equipment to ensure they are in good working condition
- Preparing and presenting regular reports to senior management

**Skills and Qualifications**:

- Minimum qualification of a Diploma in Hotel Management or a relevant area of study
- A minimum of 2 years experience in a Hotel Manager or equivalent role
- Strong leadership, interpersonal, and communication skills
- Excellent customer service skills and the ability to handle guest complaints and resolve issues effectively
- Excellent problem-solving and decision-making skills
- Strong financial management skills, including budgeting, forecasting, and financial analysis
- Proficient in using hotel management software (Especially RMS) and systems
- Excellent organizational and time-management skills

**Salary**: $65,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Salary packaging

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- MELBOURNE, VIC 3000: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- 1-2 (required)

Work Authorisation:

- Australia (required)

Work Location: One location

  • Hotel Duty Manager

    2 weeks ago

    Melbourne, Australia Astomil PL - Mail Exchange Hotel Full time

    Astomil P/L - Mail Exchange Hotel Wanting a flexible working week in Hospitality 4 day weeks 40 hours a week The Mail Exchange Hotel is located at the corner of Bourke and Spencer Streets, opposite Southern Cross Station, in the heart of Melbourne. We are searching for a dynamic hospitality guru who loves working in a fast-paced hotel and has experience...

  • Hotel Receptionist Receptionist

    2 weeks ago

    Melbourne, Victoria, Australia Panache Hotel Group Full time

    Panache Hotel Group (PHG) is a dynamic and rapidly expanding hotel management company specializing in short-term accommodations, hotels, and independent serviced apartments. With headquarters in Western Australia, PHG currently operates five distinguished hotels in Perth and Melbourne.We are now seeking passionate and professional individuals to join our...

  • Hotel Housekeeping Supervisor

    3 days ago

    Melbourne, Victoria, Australia Panache Hotel Group Full time

    Panache Hotel Group (PHG) is a dynamic and rapidly expanding hotel management company specialising in short-term accommodations, hotels, and independent serviced apartments. With headquarters in Western Australia, PHG currently operates five distinguished hotels in Perth and Melbourne. We are continuing to grow nationally with exciting new projects underway,...

  • Hotel Reservations Agent

    2 weeks ago

    Melbourne, Australia Hotel Grand Chancellor Melbourne Full time

    **What we are offering**: Hotel Grand Chancellor Melbourne is a busy boutique style upscale hotel of 160 rooms in the Melbourne CBD. Our team members are dedicated and passionate and we have an exciting opportunity for a full time permanent **Reservations Agent** to join us. Our Reservations Department offers a fun and fast-paced environment, with dedicated...

  • Houseperson - Hotel Housekeeping

    7 days ago

    Melbourne, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!** **Exciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and friendly team!** **About...

  • Reservations Manager

    2 weeks ago

    Melbourne, Australia Hotel Indigo Full time

    **Reservations Manager - Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall** One of Melbourne’s most iconic CBD arcades is fast transforming into a landmark retail and holiday destination. The redevelopment of "Melbourne Walk" Arcade will soon see IHG’s first Australian dual-branded hotel project. Nestled in the heart of...

  • Houseperson - Hotel Housekeeping

    3 days ago

    Melbourne, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!** **Exciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and friendly team!** **About...

  • Houseperson - Hotel Housekeeping

    2 days ago

    Melbourne, Australia LUXXE Outsourced Hotel Services Full time

    **Benefit from comprehensive training programs**: - ** Join a company that focusses on a positive, supportive and inclusive work culture**: - ** Be rewarded for your hard work and dedication!** **Exciting Part Time opportunities now exist for reliable and experienced Housekeeping Professionals to join our amazing and friendly team!** **About...

  • Duty Managers

    2 weeks ago

    Melbourne, Australia Hotel Indigo Full time

    **Duty Manager - Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street** Nestled in the heart of Melbourne's vibrant CBD, an exciting new holiday destination is coming to life - enter the boutique charm of Hotel Indigo and the modern comfort of Holiday Inn, offering a unique blend of hospitality experiences across 452 rooms. One of...

  • Hotel General Handyperson

    2 weeks ago

    Melbourne, Victoria, Australia Hotel Grand Chancellor Melbourne Full time

    Hotel Grand Chancellor Melbourne is looking for an energetic, motivated and proactive Handy Person to join our maintenance team on a full-time permanent basis. You will be joining a team who takes pride in the work they do and who takes on the responsibility for the smooth and efficient running of the maintenance needs of the building.The successful person...