Administration & Support Coordinator - Ad to Be

1 week ago

Melbourne, Australia Healthcare Australia Full time

**Administration & Support Coordinator**

**HCA - Allied Health are now seeking an Administration & Support Coordinator to join our team**
- **Full Time Role, Melbourne Office**:

- **Flexible Hybrid Work Pattern**:

- **Supportive team**

***

**About us**
HCA Allied Health (part of Healthcare Australia) is Australia’s leading allied health service provider across Residential Aged Care. We have a highly skilled multidisciplinary workforce nationwide, offer premium services and deliver best practice training. With a commitment to quality, flexibility and diversity, HCA connects healthcare professionals, organisations and people to provide end-to end healthcare solutions. Working together to make a difference in the lives of those we care for is what drives us. Employee satisfaction and a company culture with a ‘celebrate the wins’ focus is at the core of everything we do

**The Opportunity**
- Phone based customer service with residential aged care homes
- Medicare billing compliance, validation and data entry
- Client record keeping and database management
- Liaising with practice managers, clinicians and admin staff
- Regular reporting to support performance and business decision making
- Participation in weekly Operations meetings
- Support and assistance with therapist scheduling/rostering as our business grows
- Working collaboratively with internal stakeholders incl finance and accounts
- Ad-hoc admin support, projects and business improvement work
- Strong Customer service skills
- Excellent interpersonal and negotiation skills
- Personal integrity and respect for confidential information
- Sense of urgency; ability to assess and meet priorities in a timely manner
- Strong sense of teamwork and willingness to collaborate with team members
- High level of initiative and ability to work independently
- Flexibility and ability to adapt in a dynamic environment

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