Credit Operations Administrator

3 days ago

Melbourne, Australia Momentum Energy Full time

We are on the hunt for a bright, innovative, creative, customer first people person to join us as a Customer Operations Administrator for a period of 12 months.

About the Role:
The Credit Administrator is responsible for delivering all backend and administrative functions associated with Credit Management Operations.
- Maintain the Credit Management mailboxes and associated tasks.
- Funds transfer and refund requests.
- Action bounced back refunds.
- Disconnection for non-payment and associated tasks.
- Action queries/requests raised by Mercantile Agents.
- Assist with the credit legal/bankruptcy process and associated tasks and enquiries.
- Provide back up support to the Credit Receipting role.

Further information can be found on the attached Position Description: PD Momentum - Credit Operations Administrator.pdf

About You and Your Experience:

- Experience/exposure to a Credit Management environment
- Understands the importance of relationship management
- Proven interpersonal skills with high quality written and verbal communication skills
- Attention to detail
- Self-managing, pro-active, good time management skills
- Goal orientated
- Strong and proven strategic and conceptual skills
- Intermediate MS Excel Skills

What's in it for you?

Firstly, you'll work in an incredibly fun and rewarding business that genuinely values its people and customers. We’ll support you with ongoing training, give you the opportunity to grow with our business and pursue a rewarding career with us. You’ll be primarily based in our Melbourne office, we are also open to offering you the option to work from home, chat to us about what this could look like for you

We are super proud of where we work, our workplace and work culture, we love working here We are forward thinkers and a great bunch of humans. We pride ourselves on balancing work-life and have a range of health and well-being benefits, such as; wellness programs and a wellness allowance, discounted gym access and health insurance, volunteer leave, purchased leave and other leave options.

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