Field Service Controller

2 weeks ago

Dandenong, Australia Toyota Material Handling Australia Full time

**About the Role**

We are seeking a permanent, full-time Field Service Controller to join our fantastic team based at our Melbourne Branch in Dandenong South. Reporting to the Branch Service Manager, this key operational role is responsible for efficiently allocating breakdowns, scheduled maintenance and other repairs to our Technicians in the field.

**Key Duties & Responsibilities**:

- Book service work for retail and rental equipment.
- Coordinate and allocate service and breakdown jobs to Technicians.
- Maintain information relating to service and breakdown jobs.
- Plan daily work to ensure the labour available is utilised to its full capacity.
- Coordinate quoted Additional Repair jobs.
- Coordinate third-party suppliers for breakdown jobs.
- Monitor service Work In Progress.
- Monitor Technician’s work hours on a daily basis.
- Monthly reporting on daily job totals and response times.

**Skills and Experience**:

- Previous experience in a similar role. Experience in a position where required to coordinate team members working remotely is desirable.
- Experience in the Material Handling Industry or Industrial Services Industry - desirable.
- Proven experience using an ERP (M3, SAP etc.).
- Proven ability to plan and prioritise work.
- Superior communication, interpersonal & time management skills.
- Strong telephone skills and experience responding to a high volume of queries over the phone.
- Proven ability to effectively resolve problems in a timely manner.

**About the Company**:
Toyota Material Handling Australia (TMHA) is Australia’s number one forklift company and is wholly owned by Toyota Industries Corporation (TICO). We are the exclusive Australian retailer for new sales of Toyota’s world-renowned material handling equipment.

TMHA’s is a strong, financially secure business with a great future ahead and prime focus on the development of our people.

**Our Commitment**:
**How to Apply**:

  • Field Service Controller

    2 weeks ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About TMHA**: Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO. TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Takeuchi Construction Equipment. TMHA is a strong,...

  • Field Service Controller

    2 weeks ago

    Dandenong, Australia Toyota Material Handling Australia Full time

    **About TMHA**: Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO. TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment. TMHA is a strong, financially...

  • Traffic Controller

    24 hours ago

    Dandenong, Australia Service Stream Full time

    Primary Location Dandenong - 150 Greens Road Job Description Summary Exciting opportunity for Traffic Controllers to join our Transport division in Melbourne About the Role Due to internal growth, Service Stream are looking for enthusiastic & motivated Traffic Controllers and Team Leaders. Working from various depots around Melbourne, you will be joining...

  • Apprentice Field Service Techncian

    2 weeks ago

    Dandenong, Australia Aptella Full time

    Aptella is seeking an **Apprentice Field Service Technician** to commence in **July 2025**out of our Dandenong South branch. In this hands-on, field-based role, you’ll be trained and mentored by experienced technicians as you build your skills working with some of the most advanced technology in the industry. You’ll play a key role supporting our...

  • Traffic Controller

    5 days ago

    Dandenong, Australia Service Stream Full time

    Primary Location Dandenong - 150 Greens Road Job Description Summary Traffic Controller (TC1) About the Role Department How to Apply

  • Field Service Technician

    2 weeks ago

    Dandenong, Australia JLG Industries Inc Australia Branch Full time

    About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities...

  • Field Service Technician

    2 days ago

    Dandenong, Australia JLG Industries Inc Australia Branch Full time

    About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities...

  • Field Service Tech

    24 hours ago

    Dandenong, Australia Ingersoll Rand Full time

    Location: Dandenong South, VIC, AU, 3175- Req ID: 3774**Field Service Technician, VIC** **About us**: Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial users. Our...

  • Field Service Tech

    6 days ago

    Dandenong, Australia Ingersoll Rand Full time

    Location: Dandenong South, VIC, AU, 3175- Req ID: 5451**FIELD SERVICE TECHNICIAN, TASMANIA** **About us**: Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial users. Our...

  • Field Service Tech

    2 weeks ago

    Dandenong, Australia Ingersoll Rand Full time

    **Job Title** Field Service Technician **About Us** **Job Summary** Field Service Technician will provide breakdown and general service for all makes of Compressors and ancillary equipment and to promote Gardner Denver Service ensuring customer satisfaction through quality workmanship. Has the authority to initiate action when a non-conformance is...