Clinic Manager

2 days ago

Parramatta, Australia Body Sculpting Clinics Full time

Are you a driven and customer-focused leader with a passion for health, wellness, and beauty? We're looking for a Clinic Manager at our retail outlet to take charge of operations at our growing Body Sculpting Clinic in Sydney, NSW. Join a dynamic and supportive team dedicated to delivering transformative body treatments and a premium customer experience. This is your opportunity to play a key leadership role in a fast-growing aesthetic and wellness business. **About the Role** As the Clinic Manager (Retail), you will oversee the day-to-day operations of the clinic, lead and inspire the team, manage customer experiences, and ensure the clinic consistentlymeets its sales and service targets. You’ll work closely with senior management to implement strategic initiatives and drive growth. Key Responsibilities - Manage all clinic operations to ensure efficiency and high standards of service - Lead, train, and motivate a team of front-desk staff and therapists - Ensure exceptional customer service and satisfaction across every client interaction - Achieve and exceed sales targets and KPIs through effective team management and strategic planning - Manage rosters, scheduling, stock control, and supply chain processes - Conduct staff performance reviews and manage ongoing development - Maintain a clean, professional, and welcoming clinic environment in line with brand standards - Oversee promotional campaigns, local marketing initiatives, and customer retention strategies - Handle client feedback, concerns, and escalations with professionalism and care Skills & Attributes - Proven retail and customer service management experience. - Strong leadership and team-building skills - High level of customer service with the ability to build client loyalty - Sales-focused mindset with a history of achieving revenue targets - Excellent communication and interpersonal abilities - Strong organisational and time management skills - Tech-savvy and comfortable using clinic or appointment booking software Qualifications & Experience - Minimum 1 years of experience in a retail or clinic management role - Diploma or higher in Business, Management with a focus on sales and marketing. - Experience in a body sculpting, cosmetic, or wellness clinic is highly advantageous but not mandatory. Salary & Benefits - Full-time position with a salary range of $74,000-$80,000 per annum, based on experience - Staff discounts on treatments and products - Opportunities for ongoing training and professional development - Supportive, inclusive, and vibrant team culture Location Our clinic is conveniently located in Parramatta Westfield, NSW, easily accessible by public transport and surrounded by lifestyle amenities. Ready to Lead With Us? If you're ready to elevate your career and make a genuine impact in the lives of clients through wellness and beauty, we’d love to hear from you Pay: $74,000.00 - $80,000.00 per year **Benefits**: - Employee discount Schedule: - Rotating roster **Experience**: - Management: 1 year (preferred) - Sales: 1 year (preferred) - Beauty & cosmetics sales: 1 year (preferred) Work Authorisation: - Australia (preferred) Work Location: In person

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