Justice Officer Team Leader
1 week ago
Utilise your service delivery and community engagement skills to provide support and advice
Ongoing opportunity to work with a high-performing and passionate team in the Victorian Public Service
**VPS Grade 3**: $73,842 - $89,661 plus superannuation
About the Role
The Justice Officer Team Leader leads a team of Justice Officers at the Justice Service Centers and is responsible for overseeing the delivery of administrative, operational support, and reception services. They ensure the team is adequately resourced and skilled to meet the needs of their role and act as an escalation point for any issues. They also assist with incident management, manage physical assets, monitor service delivery standards, and recommend solutions to emerging issues. The leader will work in conjunction with the location managers and the Business Support Manager to provide efficient service delivery and community engagement services.
The Justice Officer Team Leader role will be based at Morwell however there will be a requirement to travel and perform tasks across Gippsland Region Justice Service Centres.
About You
*
Demonstrated ability to lead a team in a customer service environment.
- High standard in communication skills, both verbal and written.
- Ability to show resilience and flexibility.
- Well-developed computer literacy.
- Good knowledge of relevant legislation, policies, procedures, guidelines and regulations.
- Experience in leading a multi-disciplinary service delivery team would be advantageous.
How to Apply
**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
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