Client Service Officer

2 weeks ago

Sydney, Australia NSW Department of Communities and Justice Full time

Division: Courts Tribunals and Service Delivery- Location: Sydney, NSW, AU, 2000- Req ID: 69308**Client Service Officers - Jury Branch - NSW Sheriff’s Office**

Location - Sydney CBD

Employment type - Ongoing

Salary - $70,694 - 76,857 pa

**Your role**:
The Client Service Officer, Jury Branch is responsible for providing a range of clerical and administrative services to support the functions of the NSW Sheriff’s Office specifically related to jury services. Responsibilities include, but not limited to, responding to client enquiries, data entry and records management.

The role is based in Sydney CBD.

**What you’ll do**

In the Sheriff’s Office, the Client Services Officer is responsible for providing a high level of administrative support to the Jury Administration Branch.

You will support the efficient operation of the Jury Administration Branch including liaising effectively with a wide range of stakeholders. You will also be comfortable in engaging with the public & responding to a range of enquiries according to the departments policies.

**What we’re looking for**:
For more information download the role description.

**What we offer**:
We offer a variety of benefits, including:

- A challenging and rewarding career.
- Competitive pay and conditions.
- Training and development opportunities to build and maintain capabilities.
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**:
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families, and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**:
Click apply, attach an up-to-date résumé (maximum 5 pages) a cover letter (maximum 3 pages) outlining how you meet the requirements of the role and addressing the 2 targeted questions below:

- Provide an example where you have taken steps in the past year to improve your skills or performance in a specific area of your role.
- Provide an example of a customer service situation you handled well. How did you contribute to ensuring a positive outcome.

**Applications close **- 11.59pm - Sunday 8 September 2024.
- Reference checks
- National Criminal History Record Check

**Got a question?**:
Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**:
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**:
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

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