Work Planning Support Officer

Join our Meter Services Team in Balcatta
- Help shape decisions that will develop & sustain WA's water infrastructure
- Fixed term opportunity until April 2026 - $83,938 + Super + Benefits

The world is changing and as we work towards a more sustainable future every day, our teams work to create innovative solutions and help deliver and manage water across our state. We invite you to join one of our committed teams and thrive as you collaborate with bright minds while shaping WA’s water future.

**About the role**

Our Metering Services team have a fixed-term opportunity until April 2026. In this role, you will play a key part in the delivery of Regional Field Support activities across the Mid West and Goldfields Ag regions. You’ll be the first point of contact for Meter Readers, providing essential administrative support, scheduling work as well as monitoring and management of workflow.

You’ll join a supportive and experienced team where collaboration is key. This role offers you the chance to connect with people across the business, build new relationships, and grow your skills. You'll also have to travel throughout the region, meeting a wide range of stakeholders and gaining valuable insights along the way.

We’re looking for someone who brings fresh perspectives, enjoys thinking outside the box, and thrives on finding smart, practical solutions to challenges.

**Real benefits that matter**
- Real flexibility with options to work from home and flexible work hours
- Onsite gym and free parking at our Balcatta office
- Two well-being days each year to do whatever you need to do to feel good
- Access to long service leave pro rata after 3 years of service
- Generous co-contribution superannuation scheme, offering up to 16%. This includes 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution.
- Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave

Discover more benefits we offer to support the unique and individual ways our employees live.

**What the role will involve**
- Create and assign cyclic meter reading schedules, including meter sequencing.
- Dispatch scheduled work to meter readers for reactive and planned tasks.
- Monitor and adapt resource changes for meter readers when operational requirements change.
- Manage the group inbox.
- Booking and organising accommodation.
- Reconciling and auditing purchases.
- Provide general administrative support as required, including running reports daily.

**About you**

We’re looking for someone who is organised, reliable, and comfortable working in a busy, customer-focused environment. You’ll have experience with scheduling and coordinating tasks, and the ability to adjust plans when things change. Awareness of meter reading processes and workplace safety is important, along with strong time management and communication skills. You should be confident using Microsoft Office, and able to learn new systems quickly. Experience with Temetra and Grange is a plus.

If you enjoy working with others and supporting field teams, this role could be a great fit.

If you are interested in this opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

**Applications close Sunday 13**th** July 2025**

**Our commitment to a diverse and inclusive workplace**

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

To read our diversity and inclusion statement, please visit our website