Customer Service Manager
3 days ago
**Namoli - Australian-Owned Franchise Company**
Join one of Australia’s fastest-growing commercial cleaning networks
We’re looking for a **Customer Service Manager** to support our franchise partners and ensure clients receive exceptional service every time.
You’ll oversee multiple cleaning contracts, manage client relationships, and guide franchisees to meet compliance, quality, and safety standards. This hands-on leadership role is ideal for someone with a strong background in cleaning or facilities management who loves problem-solving, coaching, and building trusted relationships.
**What you’ll bring**:
- Experience in customer service or operations management
- Strong communication and leadership skills
- Knowledge of commercial cleaning or facilities management
- Current Driver’s Licence, Police & Working with Children Checks
**Why Namoli?**
- Australian-owned, growing company
- Supportive team and great culture
- Industry-leading technology and systems
- Competitive salary, vehicle, phone, laptop, iPad
Pay: $70,000.00 - $90,000.00 per year
**Benefits**:
- Company car
Work Location: In person
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