Specialist - Injury Management - Oceania - Apac

**Job Purpose**

DP World is seeking a dedicated Injury Management Specialist to join our team based in Port Botany, NSW. In this role, you will oversee the timely, safe, and cost-effective return of employees to their pre-injury duties. You will lead strategic, outcome-focused case management of work-related injuries across NSW and WA, ensuring compliance with legislative requirements and continuous improvement for all stakeholders. You will work closely with internal teams including employees, operations, senior management and external partners such as insurers, medical providers, legal advisors, and specialists. Additionally, you will manage 25+ medium to long-term workers compensation claims, you will develop return to work plans, ensure employees receive their entitlements, and implement claim reduction strategies. We currently have a permanent full-time opportunity available, working Monday to Friday.

**Key Responsibilities**:

- Foster harmonious industrial relations and positive workforce culture through regular consultation, proactive communication, and empathy, aligning with organisational values.
- Engage key internal stakeholders to integrate Injury Management processes effectively with business needs, ensuring timely communication of employee restrictions and return-to-work plans.
- Manage financial efficiencies by ensuring accurate and timely processing of employee payments and claims, developing cost-effective, outcome-focused strategies to support premium reduction.
- Build trust and maintain strong relationships with injured employees, senior management, and external parties to support early intervention and effective case management.
- Maintain compliance with workers compensation legislation through accurate claims administration, confidential record keeping, and regular reporting to senior management.
- Coordinate complex and long-term claims by developing tailored return to work plans, arranging necessary assessments, and advocating for injured employee’s best interests throughout the recovery process.

**Qualifications, Skills and Experience required**:

- Qualification and Return to Work coordinator training required, with a minimum of 3 year’s experience in workers compensation and return to work processes within an industrial environment.
- Strong understanding of relevant worker’s compensation legislation and employer obligations.
- Proven experience in developing and managing return to work plans, documentation, and reporting.
- Excellent interpersonal, communication, and consultation skills with the ability to engage and align multiple stakeholders.
- Proficient in MS Office and knowledgeable in injury management protocols.
- Demonstrated competencies in initiative, achievement orientation, quality focus, teamwork, cooperation, and holding people accountable.

**About DP World**

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

**Supporting equality**

We are an equal opportunity employer. We employ and promote based on role requirements, and we select people to roles based on their qualifications, skills, experience and fit with DP World Australia’s culture and values. We strongly encourage persons from non-traditional backgrounds to apply.

**WE MAKE TRADE FLOW**

**TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.**

**#LI-KP1