Manager Regulatory City Compliance Services

**Closing date**: 17/11/2024 11:59 PM AUS Eastern Standard Time**Location**: Civic Centre - 243 Baylis Street, Wagga Wagga NSW 2650 - Wiradjuri Country**Department**: Community Services**Employment type**: Permanent Full-timeWagga Wagga is the largest inland city in NSW, undergoing rapid changes as the result of strong organic growth, major investment from the state government and several national construction projects. It is strategically located at a national transport node offering connection to road, rail and air and act as the economic hub for the Riverina, serving a catchment of over 175,000 people. The city offers a range of services and facilities typically found in a metropolitan setting, including a diverse economy, extensive school and university education options, healthcare, the arts and community events, regional and national sporting facilities and a vibrant entertainment and retail sector.

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**The Role**

Reporting directly to the Director Community, the Manager Regulatory Compliance Services will lead the strategic management of compliance services, environmental health and regulatory services including ranger and animal shelter services throughout the Wagga Wagga Local Government Area. In this position, you will provide leadership and direction to the team to ensure the effective and efficient delivery of services, in accordance with relevant legislation, and aligned to the City of Wagga Wagga’s Community Strategic Plan.

As a senior manager within Council, you will be an experienced people leader who can inspire and lead a diverse team to deliver quality services. Your exceptional relationship skills will allow you to work across all groups and further enhance the City of Wagga Wagga’s regulatory and compliance services functions.

**What we will offer**:

- Annual salary range of $120,000 to $142,000 (inclusive of 11.5% superannuation).
- Permanent, full-time position.
- Access to Council’s Flexible Working Hours Agreement.
- Access to Council’s Leaseback Vehicle Policy.

**Key Responsibilities**
- Lead, engage and develop the Regulatory City Compliance team, ensuring effective personnel management, in order to achieve the best organisational and community outcomes in relation to service delivery.
- Efficiently and effectively manage the functional areas of the Regulatory City Compliance Division for required service delivery outcomes and budgetary requirements including:

- Environmental and Development Compliance Services
- Environmental Health Services
- Ranger and Regulatory Services
- Animal Welfare and Shelter Services
- Animal Management and Compliance
- Environmental Health, Regulatory and Companion Animal Education
- Ensure compliance with regulatory responsibilities under various Acts, Regulations, Codes and Standards including policies, practices and procedures, and licensing and statutory reporting.
- Advise and recommend legal action resulting from legislative breaches, and oversight for evidence and affidavits for legal forums, briefing legal representatives and make appearances in court as required.
- Lead and deliver on council priority projects that are assigned to the Regulatory City Compliance Division.
- Ensure actions are consistent with Council’s policies and plans, and importantly ensure that by proactive intervention and excellent communication and negotiation skills, that developments do not get to the enforcement and infringement stage where possible.
- Proactively manage operational and service-related requests effectively and work across all relevant Council Directorates and Divisions to ensure communication is effective and the standards that Council require are met, with early intervention to arrest and resolve issues where possible before they escalate.
- Drive and maintain strong collaborative partnerships with internal and external stakeholders to meet Council objectives and service delivery outcomes.
- Support the Director by providing advice and reports in a timely manner.
- Ensure a rigorous approach to the expenditure and management of public funds in carrying out all activities on behalf of Council.
- Ensure the effective management of contracts relevant to the Division.
- Attend and participate in Council, committee, and community meetings, workshops and forums, including those held after hours, as required.

**Skills and Experience**

We are looking for experienced professionals with**:

- Tertiary qualifications relevant to the role in regulatory services management, compliance or related discipline and proven experience in a similar leadership position is essential.
- Demonstrated leadership experience including the ability to:

- develop and maintain a positive team culture;
- effectively manage staff performance; and
- identify and nurture talent.
- Substantial knowledge, understanding and experience relevant t