Customer Service
3 days ago
Salary up to $90K + Super
- Opportunity for career development and growth
- Diverse role within a growing company
Global Freight Forwarder and Customs Brokerage located in the Alexandria area is seeking to recruit an experienced Customer Service / Account Manager to maintain a varied portfolio of clients and develop a rewarding career. This diverse role presents an excellent opportunity to further your career as our client is growing at a rapid pace and has a strong focus on a supportive working environment.
**Duties and responsibilities include**:
- First point of contact for client enquiries
- Building and maintaining client relationships
- Purchase order management
- Quotations / rate negotiations
- Updating rates (Autorating)
- Chasing documentation and ensuring correct paperwork is received
- Passing documentation on for customs clearance
- Job registration, Pre-alerts, EDO's, Underbonds
- Monitoring cargo availability, status & check transshipments
- Sea/Air cargo reporting
- Paying charges / Organise EDO's
- Organising local & interstate road & rail movements
- Finalising invoices to clients and overseas agents
- Liaising with shipping lines, freight forwarders, overseas agents, customers, suppliers and internal staff
**The successful applicant should possess**:
- Cargowise EDI experience is highly desired
- Prior Import Sea Operations / Customer Service experience with a freight forwarder in the Australian market would be advantageous
- Excellent communication skills, both written & verbal
- Ability to prioritise and meet deadlines
- Time management skills, attention to detail and proficiency
Are you ready to develop your current skill set with a professional and supportive employer?
People in Focus are specialists in creating employment solutions in international and domestic freight forwarding and logistics.
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