Healthcare Client Liaison Manager

1 week ago

New Farm, Australia TalentBay Healthcare Full time

**Overview**:
A leading private psychiatry practice, specializing in providing exceptional healthcare services to Veterans, is seeking a dedicated and detail-oriented Client Liaison Manager (CLM) to join their team. This is an opportunity to contribute to a meaningful cause while working in a supportive and flexible environment.

**Key Responsibilities**:

- Coordinate and manage client scheduling for psychiatric assessments and consultations.
- Create, update, and maintain accurate client records and documentation.
- Liaise between medical staff, clients, and external stakeholders.
- Deliver high-quality customer service to ensure client satisfaction.
- Use CRM and Patient Management Software to track and report on client interactions.
- Handle confidential information with discretion and care.
- Maintain an organized, efficient administrative system.
- Ensure accuracy by conducting quality assurance checks on reports.

**Essential Skills and Experience**:

- Minimum of 2 years of experience in medical administration, preferably in psychiatry or veteran healthcare.
- Experience working with the Department of Veterans Affairs is highly desirable.
- Exceptional communication skills (both verbal and written).
- Strong attention to detail and accuracy.
- Experience with CRM and Patient Management Software is advantageous.
- Previous experience with medico-legal reports is a plus.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

**Key Requirements**:

- Previous administration experience is essential, ideally in medical admin.
- DVA experience is desirable but not essential.
- Familiarity with CRM software is a must.
- Strong communication skills and exceptional attention to detail.

**Company Culture & Benefits**:

- Weekly company-provided lunch.
- Access to professional development opportunities.
- Team-building activities throughout the year.
- Wellness budget for personal wellness activities.
- Flexible / hybrid working model.
- Paid parental leave and career development opportunities.

**Team Dynamics**:
**Work Schedule & Flexibility**:

- Hybrid work model: in-office role with the option to work from home

**Core Competencies**:

- Customer Service Excellence
- Attention to Detail
- Teamwork and Collaboration
- Strong Communication Skills
- Agility and Adaptability

This is a fantastic opportunity to contribute to a growing organization and make a difference in the healthcare services provided to Veterans. If you have the skills and experience outlined, we encourage you to apply.

**Job Types**: Full-time, Part-time, Permanent

Pay: $85,000.00 - $95,000.00 per year

Expected hours: 30 - 38 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Gym membership
- Professional development assistance
- Work from home

Schedule:

- 8 hour shift
- Day shift

Supplementary Pay:

- Overtime pay
- Performance bonus

**Experience**:

- DVA: 1 year (required)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Program & Client Liaison

    2 days ago

    Jindabyne, New South Wales, Australia Venture Outdoors Co Full time $65,000 - $75,000 per year

    Program & Client Liaison·      Location: Bungarra Alpine Centre, Jindabyne·      Employment Type: Part-time – 5 days per fortnight (0.55 FTE)·      Salary: $65,000 – $75,000 pro rata (based on experience)·      Reports to: Business ManagerAbout the RoleWe are seeking a proactive, relationship-focused Program & Client Liaison to...

  • Client Relationship Specialist

    1 day ago

    Eagle Farm, Queensland, Australia Tunstall Healthcare Group Full time $90,000 - $120,000 per year

    About UsAs part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button,...

  • Referral Engagement Officer

    1 week ago

    New Farm, Australia Ramsay Health Care Full time

    Are you an experienced medical liaison or sales professional seeking a role that combines sales with stakeholder engagement? Leverage your expertise in relationship-building and driving growth in this pivotal role with Australia's largest private provider of mental health services. Join Ramsay Mental Health as a Referral Engagement Officer, supporting...

  • Production Manager

    1 week ago

    New Farm, Australia Brisbane Powerhouse Full time

    Located on Yagara Country, our magnificent heritage-listed power station is a cultural landmark recognised and loved by the community. As Brisbane continues to be the fastest-growing Australian capital city, so does our thirst for cultural experiences. Our iconic Precinct is well poised to become Queensland's home of contemporary culture and art with two...

  • Account Manager Healthcare

    2 weeks ago

    Eagle Farm, Queensland, Australia Bunzl Full time $90,000 - $120,000 per year

    Job no: 495007Work type: Full TimeLocation: Eagle Farm, YatalaCategories: SalesWHY BUNZL?As one of the world's largest providers of product distribution and value-added services across the Facilities Management, Hospitality, and Healthcare sectors, the opportunities we provide our global team of some 22,000 talented people is endless. Ours is a culture of...

  • Client Relationship Manager

    4 days ago

    Eagle Farm, Australia Tunstall APAC Full time

    **About Us** As part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button,...

  • Client Relationship Manager

    4 days ago

    Eagle Farm, Queensland, Australia Tunstall Full time $70,000 - $120,000 per year

    About UsAs part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button,...

  • Client Relationship Manager

    4 days ago

    Eagle Farm, Queensland, Australia Tunstall Australasia Full time $70,000 - $120,000 per year

    About UsAs part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button,...

  • Residential Manager

    2 weeks ago

    New Lambton, Australia Catholic Healthcare Full time

    **Job Description**: - ** 48 bed residence in New Lambton NSW**: - ** Rewarding operational and leadership opportunity with a leading not-for-profit organisation**: - ** $15,900 Salary Packaging tax free break + 6 additional leave days per year** St John’s Villa is our lovely 48 bed home in New Lambton NSW. You will be surrounded by a Care Manager...

  • Project Manager of Installations

    4 days ago

    Sydney International Airport, New South Wales, Australia GE Healthcare Full time $104,000 - $130,878 per year

    *Job Description Summary*The Project Manager of Installations is responsible for driving customer satisfaction by acting as the main focal-point during all the stages of a new installation, relocation and major upgrades for GE Healthcare Imaging equipment. Success will be achieved by applying a consultative, problem-solving and customer focused approach to...