Retirement Villages Manager

3 days ago

Bentley, Australia Juniper Full time

**About Us**:
At Juniper, we take pride in being one of Western Australia's largest local aged care providers, delivering individualized care that keeps our residents connected to the people, passions, and places they have always cherished. Across the state, we are dedicated to offering exceptional care, accommodation, and support services for older Western Australians.

**About the Role**

We’re seeking a passionate and experienced Retirement Village Manager to lead the day-to-day operations of our Retirement and Independent Living villages across WA, including our Beryl Grant Community Centre in Albany.

Based at our Bentley office and reporting to the Chief Operating Officer - Accommodation, you will manage operations, resident engagement, compliance, financial planning, and asset management across all sites. This is a unique leadership opportunity to make a lasting impact on our communities and support innovation and growth in the sector.

**Key Responsibilities**:

- Lead and support the team of Retirement and Independent Living Coordinators across multiple locations
- Oversee the smooth running of village operations and ensure an outstanding resident experience
- Monitor and evaluate performance standards, compliance, and service quality
- Manage budgets, financial planning, and expenditure oversight across all sites
- Support redevelopment planning and strategic initiatives
- Ensure compliance with Work Health and Safety (WHS) and asset management directives
- Build strong relationships with residents, staff, and external stakeholders

**Key Requirements**:

- Experience leading teams across multiple sites, ideally in aged care, retirement living, or community services
- Tertiary qualifications in Business Management or similar
- Strong financial management and budget oversight capabilities
- Sound knowledge of the Retirement Villages Act 1992 (WA) and associated reforms
- High-level interpersonal, communication, and conflict resolution skills
- Demonstrated ability to deliver exceptional customer service
- Highly organized, self-motivated, and innovative approach to problem solving
- Advanced computer skills (MS Office and financial systems)
- Tertiary qualifications in Business Management or similar

**What's on offer?**
- Enjoy a competitive salary, plus access to salary packaging up to $18,550 per annum tax-free.
- Work in a supportive and collaborative environment with a focus on continuous improvement
- Build your career in a growing organization with opportunities for professional development and advancement.
- Health Insurance discounts
- Employee Assistance Program with free counselling

**How to apply**:
Video

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