Operations Team Manager

2 days ago

Hobart, Australia Corporate Travel Management Full time

**ABOUT AJT**
Andrew Jones Travel (AJT) is a branch of the CTM family, specializing in providing exclusive and exceptional luxury experiences to our loyal Tasmanian clients. We are on the lookout for a Team Manager to join our team full-time, ready to assist in providing high-end luxury travel solutions and support our amazing staff Come work for a global award-winning company with a strong sustainability focus that values its people, community, and technological innovation

**About the Role**
This role will essentially manage a team of customer service agents (our Consultants). You will oversee the productivity of your team and lead and mentor the group to achieve business objectives as well as their own individual goals. We are looking for someone with great technical skill, that is also a people coach

**Skills and Experience**
- Experience in supervising a team to achieve results
- Knowledge of both Tramada and Sabre system (is an advantage, by prior knowledge of any GDS is a bonus)
- Working knowledge of the accounting principles associated with consulting
- Demonstrated understanding of the theories and practice of performance management;
- Commitment to exceptional customer service
- A keen eye, and a strong attention to detail
- Exceptional organisational skills
- Commitment to coaching and growing your team members.
- Experience in internal reporting within the travel industry; particularly in regards to analysing the reporting to better the business and team;
- Ability to delegate effectively

**Key Responsibilities (not limited to)**
- Effectively manage a team of consultants and their performance management
- Provide input into local business planning initiatives by providing your expertise on localised matters that may impact on the company’s success
- Develop strong relationships with clients and provide excellent customer service
- Develop and maintain a strong support network with other Operational Team Managers General Manager - Tasmania, coordinate the dissemination of national or local information respectively, within appropriate timelines
- Coordinate adequate equipment and technology for consultants to perform their roles, whether new or existing
- Formally identify any operational issues hindering planned local or national progress, and transfer this information to your peers, then via the General Manager;
- Responsible for overseeing Health and Safety for those under the roles supervision

**Why CTM?**
**CTM offer a strong, established, and sustainable work environment. We support and empower our employees and their development guided by our core values Connect, Evolve & Deliver.**

**CTM offers a range of employee benefits including;**
- **Travel & Hotel discounts**:

- **Health and Wellness (eg Health Rebate, Mental Health Support)**:

- **Training and Development opportunities**:

- **Two paid Chill-out Days**:

- **Annual Volunteer Day**:

- **Purchase Leave**:

- **Blended work arrangements with hybrid WFH flexibility**

**APPLY NOW to get started with your career at CTM

  • Cargo Operations Team Lead

    3 days ago

    Hobart, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    APS 6 - $95,438 - $108,360 per annum plus superannuation - Australian Antarctic Division - Hobart, TAS - Manage a diverse team of logistics personnel within the Supply Chain Operations Team - Perform critical cargo & logistics functions supporting the Australian Antarctic Program **Who we are** The Australian Antarctic Division (AAD) is part of the...

  • Operations Team Leader

    7 days ago

    Hobart, Australia Tassal Full time

    This is a full-time position, working a 7/7 roster. What does your week look like? Leading and supervising a team of operations staff, including coaching and training.*** Developing and implementing strategies to optimise operation efficiency and productivity. Fostering a culture of collaboration, teamwork and continuous improvement within the team and...

  • Operations Manager

    5 days ago

    Hobart, Tasmania, Australia Avance Consulting Full time $80,000 - $120,000 per year

    Role: Operations ManagerLocation: Brighton, Hobart, Tasmania, AustraliaJob Type: PermanentJob Description :Operations ManagerKey ResponsibilitiesLead and support field and office teams to deliver quality outcomes and strong client satisfactionOversee scheduling, job planning, resource coordination and operational efficiencyDrive safety, compliance &...

  • Operations Manager

    2 weeks ago

    Hobart, Tasmania, Australia Forze Explosive Services Full time $104,000 - $130,878 per year

    Forze Explosive Services: Operations Manager - Full TimeAbout the business: Forze Explosive Services is a 100% Tasmanian owned and operated business which has been in operation for over 25 years. Forze have the proven experience and technical expertise to ensure that all operations are conducted in a safe, timely and cost-effective manner.We are...

  • Operations Manager

    2 weeks ago

    Hobart, Australia Crowne Plaza Hotels & Resorts Full time

    At Crowne Plaza® Hotels and Resorts our goal is to make business travel work. That’s where you come in. When you’re part of the Crowne Plaza brand Are you a dynamic leader with a passion for excellence in hospitality? We are seeking an experienced Operations Manager to oversee the seamless day-to-day operations of our prestigious hotel in the heart of...

  • Operations Manager

    1 week ago

    Hobart, Australia Elders Full time

    Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years. Much like the clients and communities we work with, you will experience passion, dedication, and resilience across all parts of the business. Elders is one of...

  • Operations Manager

    2 weeks ago

    Hobart, Australia Capital Radiology Full time

    **About the role** An exciting opportunity is currently available for an Operations Manager to join on an 18-month secondment cover, to lead our clinic teams in Tasmania. This is a hands-on role and will pay a vital part in delivering all operational aspects of our radiology services. Full-time role available for Radiographers / Sonographers looking for a...

  • Operations Manager

    2 weeks ago

    Hobart, Tasmania, Australia Resonance Consulting Full time $90,000 - $120,000 per year

    Join Resonance as our new Operations ManagerAre you ready to be the heartbeat of a dynamic and diverse team? At Resonance, we drive ideas into action, and we're looking for our first ever Operations Manager to keep our wheels turning and our team supported.About us: At Resonance we are a team of strategists, communicators, analysts, planners, and project...

  • Operations Manager

    2 weeks ago

    Hobart, Australia Shaggy Removal and Delivery Service Full time

    Due to increased business performance, a unique role has become available for an experienced Operations Manager who shares their drive for success in our Commercial Cleaning, Removal and Delivery Service business based in Hobart, Tasmania. The role involves overseeing the day-to-day running of the operations, quoting and liaising with our customers on a...

  • Operations Manager

    7 days ago

    Hobart, Australia PFD Food Services Full time

    **Exciting full-time leadership role working for a company that puts you first!**: - **Competitive salary + ongoing training and development to further your career**: - Discounted food, travel, movie tickets, entertainment, gym memberships + more PFD Food Services is a 100% Australian owned food service network, with 70 strategically located distribution...