Business Transformation Manager

Jump Aboard for #betterways

**Culture & Benefits**:
We endeavour for Better Ways in everything we do; our culture is embodied by boldness, imagination, exemplarity and excellence. With these values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing world we live in.

As part of our Employee Experience offering, CMA CGM offers a number of perks including:
Flexible working options

Annual health checks for all employees

Study leave and study reimbursement

Discounted car parking at the DFO South Wharf

Subsidised MYKI tickets

Corporate rates with ANZ Bank

Novated car leasing

Social Club activities all year round

Discounts at selected food outlets

Discounted access to Push Fitness

Opportunity to participate in volunteer initiatives

Access to 3000+ learning resources and courses

Opportunity for career development in Asia Pacific, Europe and other office locations globally

**About the Role**:
Reporting to the Head of Cluster Agency Transformation, the role is responsible for actively managing, coordinating, and contributing to transformation in Customer Care & Intermodal Logistics Services (ILS) domains.

**Key responsibilities of the role will include**:
Participate in transformation project implementation, communication and change management with key stakeholders in HO and Agency network

Implement transformation requirements in line with CMA CGM Group strategies

Deliver new processes and systems to the business

Facilitate change management in the Oceania Customer Care + ILS domain

Liaise with external organisations as required to deliver transformation projects within the Group

Work in conjunction with Regional and HO NMCS managers, Quality Process Managers and Regional Business Process Managers

**To be successful in this role, you will need**:
Relevant Bachelors/Masters degree in Change Management, Transformation and Projects, International Trade, Supply Chain, Logistics or similar relevant field

Minimum 8 years in Transformation and change management role and/or Project management and coordination preferably in the shipping or logistics industry

Previous experience in project management with successful track record in areas of Business Process Management, Transformation,

Demonstrated skills in managing people & projects to achieve results

Excellent presentation, communication and interpersonal skills

Demonstrated excellence in engage in transformational change, innovation initiatives and process improvements.

The ability to influence, negotiate and work on complex issues

Qualification in project management (Lean Six Sigma) is a plus

**About Us**:
We are CMA CGM, the business that moves in excess of 21 million containers of cargo every year from over 400 different seaports. Backed by a diverse portfolio of brands and subsidiaries, the CMA CGM Group is the third largest container shipping Group, making us well equipped to move cargo from door-to-door, on a global scale.

Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of net zero carbon by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy.

As the Group embarks on a large-scale transformation journey, this calls for our team members to be both bold and exemplary to achieve the needs of our evolving business. We are growing and changing the way we serve our customers. If you are willing to roll your sleeves up and contribute to this journey, we would love to hear from you

Come and find your better way with us...