Customer Support Manager

1 week ago

Sydney, Australia Pylon Full time

**Support **/
**Oct 4th 2021**

**Who we are**:
Pylon is Australia’s #1 Solar Design Software for solar installers and retailers. We’re a hard-working, fun, and exciting group who value intellectual curiosity and a passion for problem-solving. Come accelerate the renewable energy revolution with us. We are a boot-strapped clean-tech SaaS startup experiencing immense growth seeking to add another support person to handle the demand.

**What you’ll do**:
In this position, you will assist our customers with questions they have regarding our solar design tool. Your goal will be to respond to customer enquiries received via live chat in an accurate and timely manner, and escalate where appropriate. This is your opportunity to engage with thousands of solar installer and retailers in the renewable and solar sector.

**We’re looking for**:

- Passion for solar energy and renewables.
- Customer service or customer support experience.
- Excellent communication skills (written and verbal).
- Strong time management and prioritisation skills.
- Domain knowledge in solar energy.
- Ability to work independently.
- An effective problem solver.

**Nice to have**:

- Experience creating business documentation.
- Experience documenting and reporting bugs.

  • Assistant Advisor, Customer Support

    3 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Assistant Advisor, Customer Support, Ongoing opportunity based in Sydney or Gosford + hybrid working options** - Assistant Advisor, Customer Support - Ongoing Full Time (35 hours/week) - Clerk Grade 5/6: $97,027 - $107,059+ super - Location: Gosford or Sydney - This is a hybrid opportunity and attendance in a SIRA based office will be required minimum 2...

  • Customer Support Consultant

    5 days ago

    Sydney, New South Wales, Australia Forward Ability Support Full time $72,000 per year

    Join a Not for Profit who will provide you full training to be successful in your roleFull Time - 4 day work week with Hybrid work (2 days WFH)Access to salary packaging benefits - increase your take home payAbout UsForward Ability Support is a not-for-profit organisation with 60 years history of providing key services to people with spinal cord injuries or...

  • Store Manager

    2 weeks ago

    Sydney, Australia Hero Sushi Manager Full time

    Hero Sushi is an authentic sushi takeaway, restaurant located in Australia. We are looking for a full time manager. We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing. Someone who can work with nice smile and good attitude. Job description - Location: North Sydney-Chatswood area / Sydney CBD -...

  • Customer Support Manager

    1 week ago

    Sydney, Australia BD Full time

    Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

  • Customer Support Manager

    5 days ago

    Sydney, New South Wales, Australia PACT Group Full time $90,000 - $120,000 per year

    Company DescriptionViscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing in...

  • Customer Support Manager

    3 days ago

    Sydney, Australia The Movement Advisory Full time

    Salary $120K + bonus - CBD location & WFH - Financial powerhouse **Company downlow** This world leader in financial markets has an impressive history of growth, trust & innovation. They are working on some super sexy projects! This has got huge airtime with the big players in the finance world. They understand the grind and are offering a true hybrid...

  • Customer Support Manager

    4 weeks ago

    Sydney, New South Wales, Australia Pact Group Holdings Ltd Full time

    Overview Viscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing in...

  • Customer Support Manager

    4 weeks ago

    Sydney, New South Wales, Australia Pact Group Holdings Ltd Full time

    OverviewViscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing in Australian...

  • Customer Support Manager

    3 weeks ago

    Sydney, New South Wales, Australia Viscount Reuse Full time

    Join to apply for the Customer Support Manager role at Viscount Reuse1 day ago Be among the first 25 applicantsJoin to apply for the Customer Support Manager role at Viscount ReuseGet AI-powered advice on this job and more exclusive features.About this opportunityYou'll be responsible for leading a small team of customer service representatives, ensuring...

  • Customer Support Manager

    4 weeks ago

    Sydney, New South Wales, Australia Storypark Full time

    Join to apply for the Customer Support Manager role at Storypark2 days ago Be among the first 25 applicantsJoin to apply for the Customer Support Manager role at StoryparkDirect message the job poster from StoryparkClient Engagement Lead| Recruitment Team Lead| Business DevelopmentAbout StoryparkStorypark creates tools for educators, early childhood...