Ward Clerk

**_Casual Ward Clerk roles available_**:

- **_Growth opportunities and exciting varied exposure to our administrative roles_**:

- **_Impact our patients’ journey with us through your excellent customer service_**:

- **_Gain access to fantastic healthscope employee benefits, retail discounts, fitness passport and more_**

Are you an administrator with a keen eye for detail and strong customer service skills who is looking for a rewarding role? Newcastle Private Hospital are looking for casual Ward Clerks to join us

This role will see you working across a variety of functions - whilst predominantly undertaking ward clerk duties, you may be assigned to duties in the wider administration setting or within the medical records teams as required.

For the right person, opportunities await to grow at Healthscope.

**Newcastle Private Hospital,**_where doing what you love means more_**

Come and join our expert team of surgeons, specialist doctors, dedicated nurses and allied health professionals at Newcastle Private Hospital. We are a 189 bed, acute, private hospital facility co-located on the John Hunter Campus at Rankin Park. The hospital has 11 theatres including a hybrid theatre and a 15 bed Intensive Care Unit.

We also have a cardiac suite including a cardiac catheter laboratory and a 16 bed Coronary Care Unit. A private maternity suite including 6 birthing suites and a special care baby nursery is available for families in the Newcastle region. Newcastle Private Oncology Centre provides specialty care for individuals and their families/carers undergoing all aspects of cancer treatment and care with both an inpatient unit and day infusion lounge.

**As a Ward Clerk your responsibilities may include**:

- Greet all customers with care and compassion, so that patients and families feel comfortable during their hospital stay
- Work collaboratively with the wider administration team, ward nursing staff and our Nurse Unit Manager’s
- Preparation of patient files, appointment lists and coordination with other ward clerks to obtain ward patient files
- Medical record compilation, collation and filing
- Providing clerical support to the clinical team as required
- Liaison with allied health, wards persons and other hospital departments when required to facilitate patient treatments, discharges or transfers
- Complete other clerical tasks or roles such as data entry, switchboard, front desk, medical records as directed

**Essential Criteria**:

- Prior experience in Healthcare, Medical or Dental Administration in a Patient Facing role
- Proven Administration and/or Customer service experience with exceptional attention to detail
- Proven experience handling confidential information or patient files
- Flexible to work a variety of shifts
- Valid Authority to Work in Australia
- NSW Working with Children check for Employment
- High level customer service skillset
- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)
- Works well independently and within a diverse team

**Desirable Criteria**
- Knowledge of medical terminology
- Experience with WebPAS or a similar patient administration systemn
- Experience in hospital ward environment will be highly advantageous
- Diploma or TAFE level qualification in Administration, Business Management or related discipline (or working towards same)

**Applications close**: 30th September 2025