Customer Experience Expert

2 days ago

Bayswater, Australia O'Brien Glass Industries Limited Full time

Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.

Our Bayswater Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running
- ** Days**:Tuesday to Saturday 9.00am to 1.00pm

(Must be flexible on days/hours as they could change depending on the work)
- ** Hours**:20 hours per week
- $32.10ph

**About the Role**:

- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Undertake repair inspections on vehicles
- Explore customer needs and educate on our full scope of services
- Scheduling repair bookings
- Source suitable resolutions to customer concerns and follow up customer queries

**About You**:

- Professional communication and presentation skills
- Excellent and clear verbal and written communication skills
- ** MUST** have a current drivers licence
- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace
- Excellent time management and prioritisation skills
- Intermediate to Advanced Microsoft Office skills

**Benefits**:

- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition programs

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

  • Customer Experience Ambassador

    8 hours ago

    Bayswater North, Victoria, Australia beBeeAmbassador Full time $35,000 - $55,000

    Imagine igniting the spark that brings joy to every customer who walks through our doors. As a Customer Experience Ambassador, you'll be at the forefront of delivering exceptional experiences that leave customers glowing with satisfaction.Your mission will be to shine bright and consistently deliver perfect customer interactions, turning every customer into...

  • Customer Experience Specialist

    4 days ago

    Bayswater North, Victoria, Australia beBeeRepresentative Full time $60,000 - $80,000

    Key Responsibilities:Develop and maintain strong customer relationships.Ensure product accuracy, presentation, and pricing.Maintain engaging in-store displays.About UsWe are a global company with 50 iconic brands. We value diversity, flexibility, and inclusion. Our growth trajectory continues as we expand globally and innovate in our industry.

  • Technical - Customer Service and Support

    1 week ago

    Bayswater, Australia Balluff Full time

    Position**:Technical - Customer service and support.** THE COMPANY Be part of a dynamic global organisation driven by a passion for innovation. Our mission: We will improve the competitive position of our customers enabling them to get in touch with their business by sharing our passion for automation, contributing to a better future for all...

  • Customer Service Team Member

    1 week ago

    Bayswater, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Team Member

    7 days ago

    Bayswater, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...

  • Customer Service Team Member

    2 days ago

    Bayswater, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...

  • Child Experience Coordinator

    4 days ago

    Bayswater, Australia beBeeCustomerFocused Part time $55,140 - $70,730

    Role OverviewThis dynamic and engaging opportunity allows you to support the delivery of exceptional experiences for children in our care. You will be responsible for assisting the Director of Service in creating enriching experiences based on child preferences, supporting program compliance, and building strong relationships with schools, parents, and the...

  • Customer Service Officer

    2 weeks ago

    Bayswater, Australia Supagas Pty Ltd Full time

    Fantastic rewards program - Work for an Essential Service for financial security. - Continual ongoing support and training provided. **About Supagas** Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on our...

  • Customer Service Officer

    4 days ago

    Bayswater, Australia Bright Food Group Operations Pty Ltd Full time

    **Introduction**: The Calendar Cheese Company is Australia’s leading importer and distributor of International and Australian specialty cheese. Established in 1996, we are proud to offer the largest range of speciality cheeses and dry goods in the Australian market. Calendar Cheese Company specialises in bringing artisan, delicate, shelf life sensitive...

  • Customer Service Officer

    2 days ago

    Bayswater, Australia Senior Leadership InfraBuild Full time

    **About the role**: **ARC,** a reputable steel fabrication company, is currently seeking a Customer Service Officer to join our tight-knit team at the Bayswater branch where you will be working closely with sales and operations to deliver an outstanding customer experience. This position would be a suitable opportunity for someone looking to build on their...