Supervisor

**Job Description**:
**Shift Supervisor - Zambrero (Shepparton)**

**Fun, Friendly Culture** **Roll with Us and Make a Difference** **Development Opportunities - Become the Next Leader in Our Team**

We are on the hunt for great people like you to join our Zam fam at our Shepparton restaurant

About Us
We are Zambrero, Australia's largest Mexican franchise offering healthy, fresh food while fighting world hunger. We are a quick-service restaurant that offers tasty burritos, bowls, nachos, and tacos filled with homemade guac and other goodies. For you, that means you will always work with yummy fresh ingredients that won’t leave you smelling like you just came from work. Our restaurants are open day and night so you can be flexible and keep up your work, school, and play.

But we are not just a healthy quick-service restaurant We also donate one meal to someone in need for every bowl or burrito bought at Zambrero through our Plate 4 Plate initiative.

What You’ll Do
Our Shift Supervisors take pride in preparing and serving fast, fresh, and healthy Mexican food with a smile. As a Shift Supervisor, you will be responsible for the effective and efficient running of the day-to-day operations in the restaurant.
- Leading the restaurant team in efficient day-to-day operations
- Being a role model for the standards and behaviours consistent with the Zambrero values and culture
- Assisting in training, developing, and driving the team to deliver positive and memorable customer experiences
- Assisting with hiring new team members and onboarding them
- Assisting in managing the team, including staff performance reviews, and rostering staff
- Ensuring food is prepared, presented, and served to the highest standard
- Assisting with ordering of stock from various suppliers
- Assisting with office administration duties such as paperwork, banking, cash handling, payroll, and reviewing policies
- Managing daily and weekly cleaning of the production areas, dining room, and general restaurant
- Assisting with executing marketing promotions
- Ensuring safety and security standards are recognised and upheld, and that employees are effectively trained in Workplace Health and Safety

What You’ll Bring
We’d love for you to join us if you’ve got what we need:

- Previous shift supervisor experience
- Passionate about our humanitarian values and ready to make a difference
- Passionate about building a positive culture within the restaurant - focused on exceptional customer service, working together, helping those in need, and making Zambrero an enjoyable place to work
- Ability to speak clearly and listen attentively to both customers and colleagues
- Ability to maintain a professional, well-groomed, and neat appearance at all times
- Ability to multitask and adapt to changing customer levels as required
- Ability to adapt and succeed in a fast-paced environment

What We Offer
Have access to Zam Perks, our Perks and Benefits program:

- Discounts from over 400 retailers Australia-wide, like Coles, JB Hi-Fi, The Iconic, Myer, and more
- Access to workout videos, recipes, financial tips, and more designed to support your wellbeing
- Contribute to fighting world hunger one plate at a time
- Grow your career. We’ve had great success stories from Team Members stepping into roles such as Restaurant Managers or even joining the Zambrero Support Office
- Join a fun and dynamic team
- Flexible work hours so you can put your priorities first - finish work before midnight
- Clean work environment and mínimal equipment that doesn’t leave you feeling oily