Services Development Manager

**37.5 hours/week**

CASS Care Ltd is a multi-disciplined community services provider, with “CASS”, as our brand name, which is commonly known in the community. We are active in the provision of a comprehensive range of social welfare services, catering the needs from cradle to seniors, including residential aged care, home ageing, settlement and health, vocational and training, disability services, child care and many more community-based services. We are seeking an enthusiastic and highly skilled talent to fill the above position in our organization.

**Position Summary**:
The position holder is primarily responsible for supporting the Executive Team of Home Ageing Services (HAS) Unit in developing and delivering high-quality services to seniors affected by issues arising from ageing, including dementia, chronic diseases and mobility issues. The incumbent is expected to ensure that all services provided align with established service guidelines, CASS policies, Work Health and Safety (WHS) procedures, and actively contribute to continuous improvement initiatives.

**Main Duties and Responsibilities**:

- Providing case management to home care clients, which includes conducting assessments and developing individualized support plans;
- Actively promoting and expanding the home care services offered by the organization and take the lead in promoting home care services to potential clients;
- Periodically compile statistical data for an efficient and cost-effective management of CASS Home Care Services, update clients’ details and maintenance of database;
- Ensure that the services comply with all funding requirements, program guidelines, Aged Care Quality Standards, HAS Policies and Procedures, CASS Group Policies and Procedures, Restorative Principles, and all other requirements on service providers under various acts such as the Aged Care Act, Privacy Act, and WHS Act;
- Applications of funding and manage projects related to care services, including coordinating activities and resources, monitoring project progress, identifying and addressing any issues or challenges, and ensuring timely completion;
- Actively participate in ongoing quality improvement activities; and
- Fulfil any other duties as required and directed by the Executive Team of HAS Unit.

**Selection Criteria**:
**Essential**
- Tertiary qualification in nursing, health, welfare or related areas;
- Demonstrated experience in Government funded home aged care programs for at least 2 years;
- Strong ability in the development and implementation of quality improvement measures in accordance with service standards;
- Excellent command of spoken and written English;
- Excellent communication, interpersonal, time management and computer skills;
- Demonstrated skills and experience working with primary and allied health in providing services to clients;
- Current First Aid Certificate;
- Valid police check certificate or is able to obtain the certificate prior to employment;
- Valid Australian Driver’s Licence with access to own vehicle;
- Having at least two doses of COVID-19 Vaccination.

**Desirable**
- Experience in case management, marketing and business management;
- Demonstrated experience in working within financial budgets;
- Strong supervisory and organisational skills;
- Strong ability to prepare funding submissions and reports independently;
- Demonstrated supervision and mentoring skills and experience in staff management.

Salary and employment conditions for the above position is as per Enterprise Agreement. Salary packaging is available. Discount child care fees are available for CASS’s long day care, before and after school, and vacation care services.

**How to Apply**:
For enquiries on the position, please call Mr. Ivan Wong, General Manager/Strategic Support on (02) 9789 4587 (Ext 2120) or 0410 500 618.

Only shortlisted applicants for interview will be notified.

**Job Type**: Part-time
Part-time hours: 37.5 per week

**Salary**: $81,000.00 - $100,000.00 per year

**Benefits**:

- Salary packaging

Application Question(s):

- Are you up to date with COVID-19 vaccination?

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person