Program Support Officer

1 week ago


Melbourne, Australia Talent International Full time

**Job Details**:
**Location**

Melbourne

**Salary**

$53 - $58.50 per hour + Superannuation

**Job Type**

Contract

**Ref**

JO-
2209-560355

**Contact**

Liam Lasslett

**Posted**

about 2 hours ago

**The opportunity**

Our client is a community focused federal government agency. They have an exciting opportunity available for a multiple APS 5 & 6 Program Support Officer’s to help oversee a range of service improvement initiatives to improve frontline capability and service delivery.

12-month initial contract with opportunity for extension. Expected hourly rates of $53 - $58.50 per hour + Superannuation, with the option to be based out of
**Sunshine, Box Hill or Geelong**.

**Hybrid working environment**, consisting of two days working from home, with the remaining 3 on site each week.

**The role**

Working to support a recently formed branch within the Agency, the Program Officer will be required to undertake complex work related to help guide national and branch deliverables, including, quality outcomes guided by legislation, policies, procedures, standards and performance metrics.

At the APS5 level, you will provide supervision of other team members and assist in setting priorities. At the APS6 level, you will be leading and managing responsibilities and managing the workflows of others in your team.

**Your responsibilities will include**:

- Leading and/or supervising staff responsible for providing business administration support, expertise and/or technical knowledge across a range of activities including systems, workload management, people performance, financial, staff lifecycle, knowledge and change management
- Providing accurate and specialised advice, ensuring knowledge of and compliance with relevant legislation and policy frameworks across multiple portfolios
- Assessing and maintaining quality processes and documentation relating to service delivery, ensuring alignment to legislation and policy, and utilising change and risk management principles to ensure impacts are communicated to relevant parties
- Coordinating and analysing data and written information for the purposes of drafting branch level communications and/or high level internal and external communications including reports, advice, presentations and communications for Ministerial, Parliamentary and executive responses
- Collecting and auditing workforce planning and capacity data, reporting on staff lifecycle and confirming against financial, systems and people performance data
- Identifying opportunities for process improvement and innovation, from data analysis to creating initiatives to provide efficiencies for the branch

**About you**
- Effective communication skills and the ability to negotiate with a wide range of stakeholders.
- Scheduling and Time Management skills with experience in managing projects.
- Critical Thinking and Problem-Solving skills with the ability to be proactive and use critical thinking to navigate complex projects.
- Australian citizenship is a requirement to be eligible for this position

**APPLY**

Submit your resume, or for further information please contact



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