Contact Centre Operator

2 weeks ago

Canberra, Australia PERSOLKELLY Full time

A fantastic opportunity exists for a focused and energetic self-starter to join our Fyshwick Office as a Contact Centre Operator (Scheduler).

**Who are we?**

Programmed Facility Management is a leading provider of asset management, facilities maintenance and project management services across a multitude of industries. Working with Programmed Facility Management means you will become part of the Programmed family: a company that encourages career development, supports flexibility and cares about your personal wellbeing and safety.

**The Role**

Scheduling Officer duties include but not limited to:

- Resolve customer enquiries and complaints.
- Provide information and advice on appointments
- Contact clients to schedule appointments
- Provide feedback about customer experiences to managers.
- Administrative duties as required

**Skills and experience**

An ideal Scheduling Officer will require:

- Outstanding written and verbal communication skills
- Ability to work on their own and part of a team
- Ability to work under pressure and meet deadlines
- Competent computer and data-entry skills

**Employee Benefits**
- Attractive Remuneration
- 9-12month fixed contract
- Long term career potential
- An Employee Assistance Program, which incorporates a tailored wellbeing initiative

**Our Commitment**

Programmed and supports a workplace culture of zero harm and encourages this in all that we do.
Programmed and strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

To learn more about working with Programmed and, we encourage you to visit our website.

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

  • Contact Centre Operator

    2 weeks ago

    Canberra, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    APS 4 - $72,002 - $78,386 per annum plus superannuation - Portfolio Strategy Division - Canberra, ACT **Who we are** The Portfolio Strategy Division is the department's central policy area. The division supports our ministers and the department to engage with the complex cross-cutting policy challenges in Australian climate, energy, environment, and water...

  • Contact Centre Operator

    7 days ago

    Canberra, Australia Australian Government Full time

    Canberra, ACT (The agency supports and promotes flexible working, including remote options on negotiation) - Ongoing/Non Ongoing (Non-ongoing will be offered for 12 months) - $82,926 - $87,490 + Superannuation **About the Branch**: The Corporate Branch is responsible for delivering enabling services that support the effective and efficient operation of the...

  • Contact Centre Officer

    5 hours ago

    Canberra, Australia HAYS Full time

    **Your new company** This locally well-known company is your Electricity and Gas distributor based in Canberra. They provide 24-7 emergency response all year-round and are in need for another Contact Centre Officer to join their busy team. **Your new role** A a Contact Centre Officer, your duties will be: - Manage large amounts of inbound and outbound...

  • Contact Centre Team Leader

    1 week ago

    Canberra, Australia Australian Government Full time

    Canberra, ACT (The agency supports and promotes flexible working, including remote options on negotiation) - Ongoing/Non-Ongoing (Non-ongoing will be offered for 12 months) - $95,284 - $108,474 + Superannuation **About the Branch**: The Corporate Branch is responsible for delivering enabling services that support the effective and efficient operation of the...

  • Contact Centre Officer

    1 week ago

    Canberra, Australia Onpoint 365 Full time

    12-month with a possible extension - Located in Canberra, ACT - Competitive rates at the APS4 level **Contract Centre Officer** - **12-month with a possible extension**: - **Located in Canberra, ACT**: - **Competitive rates at the APS4 level**: - **Must be an Australian Citizen** Our Federal Government client is seeking an enthusiastic and...

  • Contact Centre Officer

    4 days ago

    Canberra, Australia Infopeople Full time

    Inbound and Outbound Calls - High-level Customer Service - Webex, Microsoft Teams, Adobe and Office **Key Accountabilities** - Work accurately and manage conflicting tasks to meet deadlines with mínimal supervision. - Provide high level customer service, over the phone, or in writing, this is a contact centre role. - Carryout general administrative...

  • Contact Centre Officer

    4 days ago

    Canberra, Australia Chandler Macleod Full time

    As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our client is seeking to engage a...

  • Contact Centre Officer

    4 days ago

    Canberra, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our Federal Government client is seeking to...

  • Aps 5 Contact Centre Officer

    3 days ago

    Canberra, Australia Hudson Australia Full time

    Our client is seeking to fill an APS 5 officer role within the Contact Centre. This position is on a Non Ongoing basis for an inital 6 months. Location will be in Woden Canberra. Your duties will include: - Managing relationships with policy, corporate and program areas for which the Contact Centre provides services, including developing and managing...

  • Manager Customer Enquiry Service Contact Centre

    5 hours ago

    Canberra, Australia Australian Department of the Environment Full time

    EL 1 - $115,663 - $124,403 per annum plus superannuation - Operations Division - Canberra, ACT - _Manage a team of customer service officers at the forefront of our engagement with the public and portfolio stakeholders. _ - _Be part of a motivated and professional leadership group in the Communication and Media Branch. _ - _Significant opportunity to shape a...