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Receptionist

3 weeks ago

Macquarie Park, Australia BaptistCare Full time

**About Us**

BaptistCare is a leading for-purpose Christian-based care organization that supports thousands of people across more than 100 locations in NSW, ACT, and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the center of all we do.

**About BaptistCare Shalom**

The Shalom Centre aged care home is surrounded by beautifully landscaped gardens and a caring community. The courtyard café serves fresh, tasty meals and barista-fresh coffee, giving a cosmopolitan flair to the lifestyle here. Shalom Centre offers quality care in a shared-accommodation setting that is accessible to everyone. All rooms are fitted with en-suite bathrooms and feature large windows that bring in plenty of natural light and overlook tranquil gardens.

As a Receptionist at BaptistCare Shalom, you'll be the first point of contact for our residents, families, and visitors. Your friendly and professional demeanor will contribute to the warm and welcoming environment of our center. You will handle phone inquiries, greet visitors, and assist with various administrative tasks. We are seeking someone who has experience in accounting or roster management to further support our team in maintaining efficient operations.

**Key Responsibilities**
- Provide exceptional customer service by warmly welcoming residents, families, and visitors.
- Manage incoming calls and direct them to the appropriate department or staff member.
- Assist with general office administration tasks, including handling mail, maintaining office supplies, and scheduling appointments.
- Maintain confidentiality and handle sensitive information with discretion.
- Support the team in organizing events and activities within the facility.
- Manage accounting tasks such as processing invoices, managing petty cash, or overseeing Resident Trust Accounts.
- Assist with roster management, including preparing and updating staff schedules, and ensuring coverage for shifts. Ensure the reception area is tidy and presentable at all times.

**Key Requirements**
- Proven experience in a receptionist or administrative role, preferably in aged care or healthcare.
- Experience in accounting or roster management is essential.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to multitask.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team. Demonstrated ability to maintain confidentiality and manage sensitive information.

**Our Culture**

People enjoy working at BaptistCare because they love what they do and the communities we help. With us, you can deliver life-transforming care, create a career you’ll love, and join a team who makes a difference. Our 4,000 staff are our most important resource, and we take you and your career seriously. We want to provide you with a working environment and culture that supports you in your career journey and growth.

**Benefits**
- Access to salary packaging, which can increase your take-home pay.
- Access to in-house and online training programs.
- Supportive, positive team environment. Access to family-friendly benefits like our wellness programs.