Data Analyst

**Req ID**: 42880

**Department**: AR Branch Network

**Division**: Australia Retail

**Location**: Melbourne
About the role

Data Analyst - Data Portfolio
Location - Melbourne
Blended Working Model - Working from the ANZ workplace 2-3 days a week (minimum 2 days)

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business, or saving for things big or small.

The Data Analyst role is responsible for generating quality customer insight, managing information, identifying trends, and enabling data-driven decisions and customer outcomes.

As a Data Analyst, you will consult with stakeholders to understand the business problem and collaborate with other data practitioners to define and deliver an appropriate data solution.

What will your day look like
Continuous generation, monitoring, presenting and conducting of 'fact-based' analysis of relevant customer insights to use at any time for the development and improvement of relevant and innovative propositions
Continuous measurement and analysis of customer journeys
Perform data analysis within different Tribes in order to support individual missions of Squads
Generate, monitor, present and analyse relevant customer insights, costs, benefits, and risks for customers, clients and cohorts; this could include business casing, what if scenarios and opportunity sizing & assessments, and development and maintenance of dashboards and visualisations
Develop tools and methods to fully profile customers and customer segments
Sourcing data from a variety of sources to combine, synthesise and analyse to generate insights
Support key data platform and/or data scheduling jobs to support insights delivery to key audiences (e.g. frontline, other tribes)
Contribute to the development of well-governed, shared and reusable data assets
Lead, Optimise, Design and execute business interventions (customers and operational) to uplift customer engagement and business performance
What will you bring?

We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.
But back to some of the skills
- Hands-on knowledge and experience with tools and techniques for analysis, data manipulation and presentation (e.g. SAS, SQL, Tableau, VBA, QlikSense)
Experience with MarTech tools and campaign approaches
Analytical and inquisitive mindset to continuously improve the level of insight surfaced
Strong ability to translate data insights into practical business recommendations
Strong data visualisation skills
Ability to effectively communicate to all stakeholders (technical and non-technical)
Good understanding of concepts in applied probability and statistics
So, why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

June 20, 11.59pm, (Melbourne Australia)