Receptionist

6 days ago

East Toowoomba, Australia Healthy Lifestyles Australia Full time

**Position**: 1 x Part-time Receptionist

**Location**: Toowoomba

Healthy Lifestyles Australia (HLA) has provided dietetic/nutrition, exercise physiology and diabetes education services in Queensland for the past 12 years, currently servicing more than 120 rural and metropolitan medical centers and facilities. We specialize in chronic disease management and prevention, however can assist in a wide variety of cases (e.g. sports performance, aged care consultation, insurance, public speaking, exercise group classes, etc). Our mission is to promote healthy lifestyles in the Australian population and to prevent and manage chronic disease through physical activity and nutrition.

**Why Join Us**:

- **Friendly Team** - enjoy working with a close-knit and supportive team
- **Career development**:

- **Great culture**:

- we value our staff and host yearly team getaways for networking and learning.

**About The Role**

An exciting opportunity exists for a motivated and enthusiastic Receptionist to become a part of a proactive company. You will be providing high quality reception and secretarial services to the patients, and staff of Healthy Lifestyles Australia.

You will be working out of our Toowoomba office with travel to our Lowood office once a week. Part time basis (4-5 days per week). Holiday relief and Saturday work may be required at times.

**Responsibilities include, but are not limited to**:

- Answer the phone in a courteous and professional manner.
- Make appointments for clients via our online booking system (Coreplus).
- Liaise with patients, families, Support Coordinators, GPs, serviced surgeries, and other health professionals.
- Support contractors of HLA in an administrative capacity.

**PLEASE NOTE**:This is a fast-paced reception environment that makes and receives a large volume of calls each day. You must be comfortable and willing to answer and talk on the phone to book patients in and assist with their enquiries.
- Competent typing skills (60wpm or more)
- Good excel and word processing ability with a high attention to detail for data entry
- Resilient to change and a fast-paced work environment
- Knowledge and/or experience with the National Disability Insurance Scheme (NDIS)
- Experience using Core Plus or an appointment booking system, Medical Objects, and SharePoint and/or have experience working with new and unfamiliar software programs (highly regarded but not essential).
- Have previous experience as a receptionist or experience in an administrative environment (highly regarded but not essential).
- Competent communicating effectively with a variety of people in person and over the phone.
- Have excellent time management skills and ability to operate independently
- Be committed to developing their skills in a positive longer-term commitment to Healthy Lifestyles Australia.

**Please note, 1 week of initial training will done at our Head Office located in Lowood. This office is not accessible via public transport**

To apply, please send a cover letter and resume addressed to Brianna Rasmussen.

Only successful applicants will be contacted.

**Job Type**: Part-time

**Salary**: $23.97 - $27.07 per hour

Schedule:

- Monday to Friday
- Rotating roster
- Weekend availability

Work Location: In person

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