Ancillary Claims Consultant

2 days ago

Adelaide Region SA, Australia Bupa Full time

A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives and making a better world, is what inspires us. It’s a promise to our customers to change lives, and our world, for the better. Our people are at the heart of this. It’s their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers.

**The role**:
We are currently recruiting for several Ancillary Claims Consultants to join our Adelaide team on a six month, fixed-term contract. This position will be responsible for assessing and processing health insurance claims and memberships transactions to contribute towards the achievement of individual and team targets.

This role is located at our Adelaide Office and you will be working full time hours, equating to 38 hours per week from Monday to Friday from 8:30am to 5:00pm SA time.

**Your responsibilities will include**:

- Assessing and processing health insurance claims and membership transactions in accordance with Bupa service standards, benefit levels and published rules
- Undertaking duties whilst maintaining compliance with internal policies, procedures, external laws, regulations, standards and industry codes
- Providing high level of customer service to customers via telephone, internet and letter
- Providing support to the Ancillary Claims Team Leaders with other activities as required

**About you**:

- You have a passion for helping people and strive to provide high quality customer service
- You are tech savvy and feel confident in working across multiple IT platforms and screens effortlessly
- Previous experience in operational process environment or frontline customer service (desirable but not mandatory)
- Exception computer skills as this role involves a large amount of data-capturing
- Mature attitude to your work with sensitivity to our customer’s confidential information
- Highly developed organisation and time management skills
- Excellent communication and interpersonal skills
- Ability to work autonomously and self-manage performance against business requirements

**Why you’ll love us**:
Bupa is a value-driven organisation and strive to be the most customer centric healthcare business in the world. This is made possible by our people and we value each and every one of them. Additionally, this strategic role offers the opportunity to join us at an exciting time where you can make a real difference in our performance.

We’ve evolved from being simply a health insurer to a ‘health and care’ company. This involves providing more wide-ranging services to benefit people’s health and wellbeing, wherever they are in life. If you’ve got the belief, the energy and the talent, come and join us.

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply.

  • Claims Processing Consultant

    4 days ago

    Greater Adelaide SA, Australia Bupa Full time

    Permanent full-time opportunities - Hybrid role, based in our Adelaide CBD / working from home 3 days a week - Comprehensive in office training plan and excellent employee benefits and development **The heart of the role**: We are looking for Claims Processing Consultants to join our Claims team on a full-time permanent basis. You will be responsible for...

  • Claims Processing Consultant

    4 days ago

    Greater Adelaide SA, Australia Bupa Full time

    Flexible working environment, work from home and Adelaide CBD office - Comprehensive training and great benefits **The heart of the role** We are looking for Claims Processing Consultants to join our Claims team on a 12-month fixed term. You will be responsible for managing complex customer and provider Health Insurance claim requests for Ancillary,...

  • Claims Processing Consultant

    2 weeks ago

    Adelaide, Australia Bupaoptical Full time

    - 12-Month Fixed Term – With the Opportunity to Go Permanent - Hybrid Work Model – Adelaide CBD Office & Work from Home - Comprehensive Training Program & Generous Employee Benefits About the Role We are currently seeking dedicated and detail-oriented individuals to join our team as Claims Processing Consultants. In this role, you will manage the...

  • Claims Consultant

    1 week ago

    Greater Adelaide SA, Australia Westpac Group Full time

    Create your best future and join Westpac as an Claims Consultant **What’s the role?** - The primary purpose of this role is to effectively and efficiently manage workers compensation claims in line with relevant legislation, compliance standards and self-insurance licence conditions - The role sits within the Employee Care Team, HR Services. Claims...

  • Claims Consultant

    1 week ago

    Greater Adelaide SA, Australia IAG New Zealand Full time

    Create impact as a **Claims Consultant** Join the largest insurance group in Australia and New Zealand. For over 165 years, **CGU **has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we’re a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation...

  • Claims Consultant

    1 week ago

    Adelaide, South Australia NTI Ltd Full time $90,000 - $120,000 per year

    We're looking to bring on a Claims Consultant to provide exceptional service to our customers in their time of need.What is involved?You'll listen to understand our customer's unique needs and manage claims through their broker to get our clients back on the road as quickly as possible after an accidentYou'll be the main point of call for our customers on...

  • Claims Consultant

    4 days ago

    Adelaide, Australia Allianz Australia Full time

    **Claims Consultant - Club Marine | Multiple locations (QLD, WA, NSW, SA)** - **Full-time permanent opportunity with great staff benefits**: - **Hybrid and Flexible working arrangements** Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz,...

  • Claims Consultant

    2 weeks ago

    Adelaide, Australia Marsh Full time

    We are seeking a talented individual to join our **Echelon**Claims**team at **Marsh**. This role will be based in our **Adelaide**office. This is a hybrid role that has a requirement of working at least three days a week in the office. The Claims Consultant will provide superior and professional claims service to Echelon Claim Services Customers and...

  • Claims Support Officer

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    **Your new company** **Your new role** Your new role as Claims Support Officer will include duties not limited to: - Claims processing in line with Department policy and legislation - Assist customers with relevant tasks in relation to ongoing claims such as liaising with medical providers, maintaining contact with customers and their representatives -...

  • Motor Claims Consultant

    1 week ago

    Adelaide, Australia HAYLO People Full time

    Thrive in a supportive and inclusive environment with opportunities for growth - Enjoy the flexibility of working from home up to 3 days a week - Receive a seamless onboarding and training process to start your career Our client is a large insurance organisation experiencing continued expansion within its commercial motor claims department, renowned for its...