Corporate Control Room Operator

7 days ago

Melbourne, Australia MSS Security Full time

**Introduction**:
About the Company
- Be part of a high functioning and supportive team, career development opportunities
- Great employee benefits including Recognition & Reward throughout the year.
- Join one of Australia's largest security companies and an employer of choice.

**Culture: Our employees enjoy working with MSS because we**:

- Have a high people and culture focus;
- Offer extensive development and progression opportunities;
- Provide stability and certainty in a role;
- Work collaboratively together and are high achievement focused;
- And because we know how to have fun whilst getting the job done.

**Description**:
**About the role**:
**Key Responsibilities**:

- Monitor screens and CCTV to ensure assets are protected, to deter would-be offenders, to detect any signs of a security breach or unusual situation.
- Respond to critical incidents and simultaneously prepare written reports
- Monitor and respond to internal and external alarms
- Interact with key stakeholders including building management, emergency services, client representatives and security officers via phone, radio and intercom systems.
- Practice and implement health and safety processes including risk assessments
- Take control in day-to-day and emergency situations
- Provide remote access to buildings via building access control systems
- Conduct both indoor and outdoor foot patrols
- Provide excellent customer service

**Skills and Experiences**:
**Required Skills and Attributes**:

- Excellent presentation and professionalism
- Superior customer service skills
- Excellent communication skills; both verbal and written
- High level of computer literacy (Word, Excel, Access Control systems)
- Good typing skills
- Reactive and quick thinker and the ability to show initiative
- Physically fit to conduct foot patrols
- A sharp eye for detail

**Essential Requirements**:

- Certificate III in Security Operations
- Current Security licence; including Control Room endorsement
- Current First Aid
- Current drivers licence
- Australian citizenship or permanent residency
- Previous Control Room experience will be highly regarded

If you possess all of the essential attributes and requirements and you are a dedicated security professional that can demonstrate a proven work ethic, we would like to hear from you.

Previous applicants need not apply.

MSS Security is an Equal Opportunity Employer.

MSS Security PSL - 409-987-30S

MSS Security is committed to closing the gap between the employment of Indigenous and non-Indigenous Australians

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