Contact Centre Consultant

1 week ago

Dandenong, Australia Storage King Full time

Full time | No industry experience needed
- Competitive hourly rate | Bonuses
- Full training | Discounted Health Insurance

**About us**:
Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand. Storage King is a market leader in Self-Storage, and with continued growth plans, it is an exciting time to join our team.

**The Role**:
Storage King is currently seeking a part-time Customer Service Consultant to join our team at our Contact Centre based in Dandenong.

This role is perfectly suited to people who like solving problems, are motivated by achieving targets and who can work with customers to identify their needs and create value for the Storage King business.

**The main responsibilities include**:

- Provide support on the phone to customers across our store network throughout Australia and New Zealand.
- Provide storage solutions for new customers by
- identifying their storage needs.
- Understand the problem they are facing.
- Source the appropriate solution.
- Most importantly
- ask for the business
- Offer guidance on our packing and moving services.
- Support our Store based teams across the country in providing great customer experiences and the performance of our store network

**Working Hours**:
Full time - Tuesday to Saturday - 38 hours per week

Flexibility will be required for this role to assist in covering shifts as required.

**What will you need**:

- Experience in sales in a Call Centre or Retail environment is a must.
- The ability to own the customers experience
- A professional telephone manner and excellent communication skills (verbal and written).
- The ability to build rapport with customers over the telephone and in online communications.
- Strong attention to detail and an excellent “follow up” focus to resolve customer queries
- Enjoy achieving targets and goals.
- Demonstrated computer skills with good understanding of Microsoft (Outlook, Excel etc.) and exposure to working with internal systems/databases.
- Reliable and punctual
- A team player who enjoys learning and problem solving

**In return we offer**:

- Hourly rate, plus super and bonuses
- Training program to ensure your success
- Flexible working environment and supportive work team culture
- Parking provided
- Discounted health insurance through Medibank
- Health and Wellbeing support through our Assure program
- Reward gateway access - Employee benefits and discount platform

Self-Storage is a growing industry with opportunities for those who are passionate about creating great customer experiences. If you want to work as part of a close team to find solutions for our customers requirements and enjoy contributing to the end to end running of a store, you’d be a great fit for our team

**FOR ALL ENQUIRIES**:

  • Contact Centre Sales Consultant

    2 weeks ago

    Dandenong, Victoria, Australia SIRVA Pty Ltd Full time $60,000 - $80,000 per year

    Looking for a career where you can connect with people across the globe, grow professionally, and make a real impact? Welcome to SIRVA.We are theworld's leader in moving and relocation services, partnering with companies of all sizes to deliver tailored mobility solutions. With a presence in 177 countries, we blend global reach with local expertise, all...

  • Contact Centre Service Support

    4 days ago

    Dandenong, Australia Talent International Full time

    **Job Details**: **Location** Dandenong **Salary** AU$42.54 - AU$44 per hour **Job Type** Full Time **Ref** BBBH95631_1667965868 **Contact** Liam Lasslett **Posted** about 3 hours ago **The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity available for a **Contact Centre Service Support...

  • Call Centre Consultant

    2 weeks ago

    Dandenong, Australia Storage King Full time

    Full time | No public holidays - Competitive hourly rate | Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...

  • Client Solutions Consultant – Call Centre

    1 week ago

    Dandenong, Victoria, Australia atWork Australia Full time $104,000 - $130,878 per year

    Job Title:Client Solutions ConsultantCompany:atWork AustraliaLocation:Dandenong, VICatWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives.To do that,...

  • Customer Contact Officer

    4 days ago

    Dandenong, Victoria, Australia Serco Asia Pacific Full time $60,000 - $80,000 per year

    ​​​​​​Now hiring for early 2026Embrace this fantastic OpportunityAs part of our team, you will represent a Federal Government agency delivering services and support to over 600,000 Australians, including those living with a disability. We value resilience, professionalism, and empathy in all team members, as you respond to and handle inbound...

  • Centre Technician

    2 weeks ago

    Dandenong, Australia Pirtek Australia Full time

    **_How to Apply_** Contact: Centre Manager **_The Company_** Proudly Australian, with over 44 years in the business and 107 locations across Australia, Pirtek specialises in fluid transfer solutions through mobile “on-site” service with replacement of hydraulic and industrial hose and fittings. Pirtek Dandenong requires a motivated, enthusiastic...

  • Store Consultant

    2 days ago

    Dandenong, Australia National Storage Full time

    **Exciting and Diverse Role with Customer Service, Administration and Operational Tasks** **Permanent Full Time Role with No Nights, Sundays or Public Holidays for a Great Work/Life Balance** **Opportunity for Career Growth With an ASX Listed Business** **Use your customer service skills, and vivacious personality to join our ever-growing team of Storage...

  • Customer Service Consultant

    2 weeks ago

    Dandenong, Australia Storage King Full time

    Full time | No public holidays - Competitive hourly rate | Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...

  • Customer Service Consultant

    6 days ago

    Dandenong, Australia Storage King Full time

    Full time | No public holidays - Competitive hourly rate | Monthly Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...

  • Pre Sales Consultant

    2 days ago

    Dandenong, Victoria, Australia Sirva Full time $60,000 - $90,000 per year

    Looking for a career where you can connect with people across the globe, grow professionally, and make a real impact? Welcome to SIRVA.We are the world's leader in moving and relocation services, partnering with companies of all sizes to deliver tailored mobility solutions. With a presence in 177 countries, we blend global reach with local expertise, all...