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2ic Supervisor, Corporate Lending Operations
2 weeks ago
**How will I help?**
As a 2IC Supervisor within Corporate Lending Operations your main objective will be to create and maintain a business unit that is focussed on increasing customer satisfaction, developing a high performing and skilled workforce and cost-efficient business practices.
Corporate Lending Operations is managed through its Central Hub in Sydney utilising a 24 hour follow the sun model which is supported by our Financial Markets Operations team. The broader business is responsible for processing and settlement of Agency, Bilateral and Syndicated loan transactions, including Bank Guarantees, Asset Finance and Securitisation.
Key Responsibilities Include:
- Consistently assess and manage risks
- Escalate issues that impact business outcomes as soon as they arise
- Provide a great customer experience by working with your team members and business partners to achieve customer outcomes and contribute to an increase in Customer Satisfaction
- Ensure daily processing of enrichments, drawdowns, rollovers, repayments, reconciliation, and investigation obligations have been met and customer service levels are maintained at the highest level
- Appropriate escalation to Manager of BAU issues, and 1LOD Risk team for incidents
**What’s in it for me?**
You’ll play an important and significant part in the future of a business that has been around for 200 years and be instrumental in achieving our purpose of helping Australians and New Zealanders succeed. So, we’ll back you in the development of your career, with internal career prospects and flexible working. You’ll also be backed by a fantastic team of people in a can-do, supportive structure.
**What do I need?**
You will preferably come with Corporate Lending experience (bilateral loans or syndicated loans as well as money markets) as well as specific system knowledge (LoanIQ). You will have excellent focus on attention to detail with the capability to work and make decisions in a fast-paced environment. You will be a confident and articulate communicator and be energetic and motivated to work within a team and broadly across the organisation. You will be flexible and able to work under pressure.
**What’s it like to work there?**
As well as good pay and a great culture, joining the Westpac family means you’ll get some of the best banking, wealth and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We’ll even pay you to do volunteer or community work. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion
**How do I Apply?
