Head of Infrastructure

**Job no**: 492920
**Work type**: full-time
**Location**: Canberra, Multiple locations
**Categories**: Information Services

**Head of Infrastructure & Operations (I&O)**
**AMSA Level 7**
**$144,374 - $167,369 + 15.4% super**
**Canberra based**
**Full-time, ongoing**

Are you a seasoned IT leader with a proven track record in delivering robust and scalable infrastructure solutions?

We are seeking a dynamic and results-oriented Head of Infrastructure & Operations to join our team and drive our technology strategy forward. In this pivotal role, you will be responsible for the overall management and optimization of our IT infrastructure, ensuring seamless operations, high availability, and security.

**ABOUT THE ROLE**

Collaborating closely with the Director of Infrastructure, Operations & Cybersecurity, the I&O leader ensures seamless I&O service delivery for AMSA. The Head of I&O will ensure a great experience for internal customers, ensure active I&O resource engagement in cross-functional agile teams, build talent, manage costs and drive innovation.

The Head of ITS Infrastructure and Operations (I&O) oversees AMSA's IT infrastructure's design, implementation, and maintenance. This role ensures the reliability, performance, and security of all IT systems and networks.

You will be responsible for:

- **Strategic Planning**: Develop and implement IT infrastructure strategies aligned with business goals.
- **Team Leadership**: Manage and mentor a team of IT professionals, fostering a collaborative and high-performance culture.
- **System Management**: Oversee the installation, configuration, and maintenance of IT systems, including servers, networks, and storage.
- **Security**: Ensure IT infrastructure security, implementing best practices for data protection and government compliance.
- **Performance Monitoring**: Monitor system performance and reliability, promptly addressing issues.
- **Vendor Management**: Oversee relationships with external I&O providers.
- **Disaster Recovery**: Develop and maintain disaster recovery and business continuity plans.
- **Vendor Management**: Manage relationships with external vendors and service providers.
- **Budget Management**: Prepare and manage the IT infrastructure budget, ensuring cost-effective solutions.
- **Operate**: with a high level of autonomy, working under the broad guidance of ITS Directors.

**SKILLS AND EXPERIENCE**

We are looking for someone with 10 years of experience in IT infrastructure and operations, with at least 5 years in a leadership role. Experience starting a new team and creating an operating model using Agile delivery methodology.

You'll need extensive experience in I&O technical areas of the following areas:

- Azure Cloud Services across IaaS, PaaS and SaaS.
- AAD/Entra ID, Active Directory, ADFS, synchronisation, Identity Management and Access management
- MS Office, MS Teams and M365 services.
- MS Windows Server 2012-2022 and related services.
- In-depth knowledge of cybersecurity principles and best practices.
- Strong understanding of disaster recovery and business continuity planning.
- Networking platforms including Cisco, Fortinet, F5 and Aruba.
- NV1 security clearance required.
- Must be an Australian citizen in order to apply.

For more information about this role, please refer to the position description.

Note: Information about our terms and conditions of employment are contained in the _AMSA Enterprise Agreement 2024 - 2027_._

**AMSA BENEFITS**

We are committed a supportive and collaborative work environment, which is why AMSA offers:

- Flexible work including work from home arrangements.
- Health and wellbeing programs including annual flu vaccinations and a healthy lifestyle reimbursement.
- 4 weeks of annual leave plus an office-wide Christmas period shutdown.
- An ability to work for an organisation charged with protecting our marine environments and saving lives.

**ABOUT AMSA**

The Australian Maritime Safety Authority (AMSA) is responsible for the safety of international shipping and domestic commercial vessels, protection of the environment from ship sourced pollution and search and rescue nationally.

AMSA offers unique and interesting career opportunities, and we employ around 450 people across Australia. To learn more about our organisation please visit our website.

**DIVERSITY AND INCLUSION**

Diversity and inclusion are a priority at AMSA.

Our role means that we impact and influence communities right across Australia, this is why it is essential that we draw on the diversity of our people to successfully deliver our mission of _“ensuring safe vessel operations, combatting marine pollution and rescuing people in distress”._
- We are proud to have been recognised as an _Inclusive Employer 2022-2023 _by the Diversity Council of Australia, and continue to focus on embedding inclusive values within our organisation._

**HOW TO APPLY**
- your resume (maximum of 3 pages)
- a brief cover letter (maximum 800