Aps5 Guidance Officer

15 hours ago

Newcastle, Australia HAYS Full time

**APS5 Guidance Officer and APS6 Guidance Lead**
12-month ongoing contract
APS5: $55.24 plus Super
APS6: $60.26 plus Super
Federal Government Organisation
Based in Newcastle

**Your new company**

HAYS has partnered with a dynamic federal government organisation committed to making a positive impact. Their work revolves around empowering individuals and enhancing their quality of life.

**Your new role**
As an APS5 Guidance Officer or APS6 Guidance Lead, you will play a pivotal role in translating guidance documents from established government policies. Your responsibilities will include clear communication, policy interpretation, and creating user-friendly guidance materials. The Guidance Officer reports directly to a Guidance Lead. Working together your day-to-day responsibilities will include:
Guidance Officer (APS5):

- Interpret and translate complex policy and procedural information into clear, user-friendly guidance material
- Liaise and collaborate with colleagues and stakeholders to ensure consistent messaging
- Draft documents in Plain English, creating user-guides for all business stakeholders
- Update guidance documents to include process steps for the Customer Records Management System

Guidance Lead (APS6):

- Analyse policies and identify opportunities for improvement
- Translate data and system analysis into actionable advice for the branch
- Set work plans, prioritise tasks, and manage workflow efficiently
- Provide guidance to the team on effective communication strategies
- Understanding the NDIS framework and the 2013 NDIS Act
- Familiarity with tools such as Confluence and JIRA

**What you'll need to succeed**
- Previous experience in a communications, policy or similar role (Government experience desirable)
- Excellent communication skills
- Ability to interpret and draft policy information
- Proficiency in writing documents in Plain English
- Understanding of the NDIS and the NDIS Act 2013

**What you'll get in return**
- Positive and supportive team environment
- Ongoing government contract
- Weekly pay cycle
- Excellent pay rate
- Receive ongoing support from your consultant at Hays

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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