Retail Property Manager

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know, because we make your ambitions our business.
If you’re looking to step up your career, JLL is the perfect professional home.

At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work alongside game-changing real estate initiatives.

**What this opportunity involves**:
As the Retail Property Manager, you will be overseeing a portfolio of premium assets for a major property client located across the CBD and Docklands. Your key focus will be to optimise the performance of the properties under management through providing a high level of retailer, customer and client engagement.
You’ll be working autonomously, overseeing all facets of property management. Functions such as compilation and delivery of business plans, budgeting and forecasting, retail lease compliance, debt management, retail store liaison and stakeholder management will enable you to develop your already proven property management career.

**An Overview of the role**:
Proactively engage stakeholders to ensure that on site client’s expectations are met
Build and develop effective client / stakeholder relationships across multiple levels of the organisation
On-site key point of contact for Retailers as well as the Facilities Management and Building Management Teams in the client’s premises
Work with the Lessor’s Asset Services Manager and Centre Manager to develop a preventative maintenance plan for all Centre plant & equipment, assets, building & common areas to ensure a high level of Centre presentation and functional continuity of all plant & equipment
Ensure that all operating expenditure is managed to budget and report on any variances. Review and provide commentary each month on expenditure variances to budget for monthly client report
Establish and maintain harmonious relationships with local business community, community groups, local council and authorities.
Ensure vendors are well-managed within existing safe working methods and house rules to deliver services on time and within budget
Manage the vendor procurement processes and ensure is compliant with agreed client procurement guidelines and objectives as well as JLL best practice
Actively work to ensure that the centre’s operations budgets are meeting or exceeding targets
Monthly reporting/recommendations
Manage the Centre cleaning and security contracts to ensure that all deliverables in the service agreement are being met on a daily basis, and manage any performance issues in accordance with the remedies specified in the service contract

**Sounds like you? This is what we are looking for**:
Can make tough decisions and solution-based recommendations to clients to resolve problems and/or improve operations and asset value.
Promote open, constructive, and collaborative relations with superiors, subordinates, peers, and clients.
Builds and maintains strong working relationships with retailers to achieve positive outcomes
Regularly communicates plans and performance in a clear and motivational manner to employees and client contacts. Listens effectively and communicates through actions.
Sets stretch targets, and rigorously monitors and manages individual performance.
Has a high level of efficiency working in excel tracking various financial components of retail and asset performance
Can take initiative and is self-motivated to deliver thorough and effective reporting to the client
Demonstrates a high attention to detail when it comes to all financial matters and adherence to the centre budgets

**What you can expect from us**:
As an organisation, we don’t just accept