Care Coordinator/counsellor

About the role
- We’re looking for a passionate and skilled practitioner to join our Sexual, Domestic and Family Violence (SDFV) Care Coordination/Counselling team and provide critical support to LGBTQ+ people experiencing, escaping and recovering from violence and abuse.
- This isn’t just another care coordination and counselling role, it’s a chance to help shape how sexual, domestic and family violence services truly meet the needs of LGBTQ+ people.
- Part-time (42 hours per fortnight) role based in our Gadigal/Sydney office.

What’s the Sexual, Domestic & Family Violence (SDFV) Service?

The SDFV team focuses on trauma-informed, culturally safe, client-led, short-term interventions for LGBTQ+ people experiencing, escaping or recovering from sexual, domestic and/or family violence.

We support LGBTQ+ people through counselling, case coordination, safety planning, advocacy, and referrals. We work to reduce barriers, challenge stigma, and strengthen pathways so that LGBTQ+ people experiencing violence can access the right support, at the right time.

Ok, so what’s the role?

As the Care Coordinator/Counsellor - SDFV Services, you will:

- Provide trauma-informed counselling and care coordination to LGBTQ+ people experiencing and recovering from violence.
- Support clients through safety planning, case management, and system navigation.
- Build collaborative relationships with external services and advocate for inclusive responses for LGBTQ+ communities.
- Contribute to service development and sector capacity building by feeding back community needs, trends, and best practice approaches.

Who are we looking for?
- Someone experienced and qualified in Psychology, Counselling, Social Work, or a related field, and current registration with an appropriate professional body (e.g. AASW, AHPRA) where required.
- A person knowledgeable about sexual, domestic, and family violence, with an understanding of the drivers, impacts, and complexities of SDFV, and particularly how they affect LGBTQ+ people and communities.
- A compassionate, trauma-informed and strengths-based person, who is committed to working alongside people with lived experience of violence.
- Someone with strong care coordination and counselling skills, and the ability to balance empathy with professional boundaries.
- An individual who values inclusion and understands the unique barriers faced by LGBTQ+ communities, First Nations peoples, people from culturally diverse backgrounds, and people living with disability.
- An active collaborator who can also take initiative and work independently.

What else can we tell you?

ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.
- Flexible working arrangements.
- Generous learning and development opportunities.
- Potential for tailored mentoring opportunities.
- Supportive working environment with a knowledgeable and friendly team.

We provide a flexible and supportive working environment. You’ll be part of the Sexual, Domestic and Family Violence team in the Peer and Client Services Division, a highly varied team providing multi-disciplinary care, including counselling, peer support, and home-based care.

What’s the remuneration and working details?

**Salary**: $93,053.00 to $95,055.00 per-annum FTE (_Gross Salary, PLUS_ S_uperannuation and Leave Loading_) _[$51.128 - $52.228/hr + Super + LL]._

Location: ACON’s Gadigal (Sydney) Office, with flexible working options a possibility (away from the office).

Hours: Part-Time (42 hours per fortnight) on a 1-year fixed term contract with the possibility of extension.

We offer flexible working arrangements and a generous array of benefits and entitlements often above the National Employment Standards (NES) including:

- Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
- Generous pro-rata leave entitlements - including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
- Employee Assistance Program (EAP) - access to a comprehensive counselling service free to employees.

Why You'll love working here

**Work from home**:
**Professional development assistance**:
Position Description : PD - Care Coordinator & Counsellor - SD&FV Services Aug 2025 R

How can I find out more details and apply?

We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.

Your ONLINE APPLICATION must include:

- Your completed _ACON Employment Application Form_ with all the details filled in where requested; attaching y