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Permanent Full-time Practice/office Manager

2 weeks ago

Parramatta, Australia BJC Health Full time

We are looking for an enthusiastic, dependable and adaptable customer service focused practice/office manager to look after a specialist clinic in Parramatta.

**About the Company**

BJC Health is passionate about patient care, exceeding expectations, and our team’s wellbeing and mental health.

Our values define us. These are to:

- be good with people
- play like a pro with hunger & passion
- lead with humility.

At BJC Health, we encourage professional development and education for our teams. You will have access to an education allowance and on-the-job training, with an opportunity to take on more responsibility as you grow.

**About the role**

Reporting to the Operations Manager, the Office Manager is responsible for managing the daily running of the clinic, supporting our practitioners, and making our patients feel cared for. This role will also have significant support from our other clinics and a virtual team.

**Key responsibilities of the role include**:

- Face to Face client interaction
- Phone call management
- Online communications management
- Diary management
- Client billings and transactions
- Administrative needs of Practitioners
- Reception & Waiting room management
- Varied tasks for daily office running
- Managing casual and part time receptionists in the above

**Attributes required**:

- Experience in making customer interactions memorable
- Experience in leading a team to deliver operational goals
- Medical reception experience
- Great verbal/written communication
- Attention to detail
- A desire to do things a little bit better each time
- Efficient use of Microsoft Office products and Electronic Health Records (EHR) software
- Genie Solutions PMS experience
- Certificate IV in practice/business/medical administration
- Previous experience in a similar role
- Australian citizen or permanent resident

**Remuneration**
- Salary negotiable depending on applicants experience and adaptability. Range: $70k to $94k plus super, plus a continuing education allowance.

To apply, submit your current CV and cover letter addressing the selection criteria.

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00 - $94,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift