Duty Manager

2 weeks ago


Canberra, Australia Alivio Tourist Park Canberra Full time

We are looking for a Duty Manager to join our energetic, customer focused Front Office team.

We are looking for an individual who:
Has experience managing staff under his/her direction

Can demonstrate experience in dispute resolution

Has a hands on attitude and is a team player

Fosters team growth and creates a great company culture

Has proven leadership skills

Is passionate about growing a career in hospitality

Has excellent written and communication skills

Places an emphasis on providing a great guest experience

Has full availability to work a 7 day rotating roster (day and evening shifts)

The role:
Our Front Office is the central communications exchange within the business. Not only are the team responsible for all aspects of Reservations, they also accept all incoming calls and are responsible for communication within the business. The role of an Assistant Manager is critical within the business as they oversee the smooth operation of the Front Office and play a key role in our overall success.

Responsibilities will include (but not limited to):
Leading, managing and developing the Front Office Team.

Overseeing all aspects of the Reservation operation

Assisting with daily reports

Liaising with guests

Ensuring standards compliance

Working closely with all departments and other managers

Being responsible for the entire business operation in the absence of Senior Management

This is a full time role involving shift work, including weekends. This position is available for an immediate start - a competitive salary is on offer, previous experience will be taken into consideration. This position will include five weeks of paid leave annually. Should you feel you meet the criteria, we would love to hear from you

Pay: $70,000.00 - $80,000.00 per year

Work Location: In person


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