Business Operations Manager

2 weeks ago

Bayswater, Australia BelgraviaPRO Full time

Full time Hybrid role, Multi-Site, across VIC, NSW
- Leading Industry Organisation and Growing
- Purposeful Mission to Bring Leisure to Life
- Opportunity to make a real difference in a supportive team

This is a great opportunity for a highly skilled individual who has strong administrative and organisational abilities, enjoys taking personal ownership and support business performance.

**The Role**

We’re on the hunt for a Business Operations Manager to oversee our growing Parks and Resorts Operations within our leased parks portfolio. This is a pivotal role where you’ll lead, mentor, and support Park Managers across multiple sites. You’ll play a key part in driving customer satisfaction, health and safety systems, ensuring smooth daily operations, managing and contributing to the continued success and growth of our parks.

**Key Responsibilities**
- Lead and mentor Park Managers to achieve operational KPIs.
- Maximise sales revenue and profitability across the region & oversee financial budgets, ensuring targets are met.
- Ensure consistent park presentation and maintenance standards including high standards of customer service.
- Implement and adhere to company policies and legal regulations.
- Identify opportunities for business growth and improvement.
- Implement strategies to enhance operational performance.
- Foster a positive and inclusive work environment.
- Develop team members through coaching and training programs.

**Qualifications & Experience**Required
- Current First Aid Certificate (Level 2) & CPR Certificate.
- Working with Children Check (or equivalent).
- National Police Check.

Preferred
- Proven experience in leading and managing large teams.
- Strong business planning and development skills.
- Experience in budget management and financial forecasting.
- Experience in implementing policies, procedures, and auditing processes.
- Horticultural and grounds management knowledge.
- Strong interpersonal and leadership skills.
- A passion for the holiday park industry and guest experience.

**The Company**

Belgravia Parks Resorts and Operations (BPRO) is a part of the larger Belgravia Group and is the fastest growing health and leisure organisation in Australia with more than 250 locations around Australia.

BelgraviaPRO is a dynamic management services company specialising in the operation of tourism properties, ranging from campgrounds to large-scale tourist parks. We also offer Park Manager training through our successful Registered Training Organisation (RTO).

As a rapidly growing company, BelgraviaPRO presents exciting, flexible, and highly rewarding career opportunities in Operations Management. We are passionate about diversifying our businesses, delivering results, and being a strong community
- focused organisation. We are looking for talented, inspiring individual to help us continue our growth and support the business into the future.

**If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in an operational excellence and business environment,**we want to hear from you**

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain national police check and a Working with Children check.

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