Reception and Warranty Officer Caravan Industry

4 days ago

Campbellfield, Australia XTOUR CARAVANS Full time

**About Xtour Caravans**
At Xtour Caravans, we're passionate about creating high-quality, custom-manufactured caravans tailored to the unique needs of families, couples, and adventure-seekers. Our commitment to craftsmanship and customer service sets us apart, making every journey as comfortable and enjoyable as possible. As part of our team, you’ll help bring our motto, “It's not just a caravan, it’s a lifestyle,” to life.

**Role Summary**
We’re looking for an organised and customer-focused Reception and Warranty Officer to be the welcoming face of Xtour Caravans. In this dual role, you’ll manage our front desk, providing exceptional customer service to visitors, clients, and partners, while also handling warranty inquiries and documentation. This role is ideal for someone who is detail-oriented, enjoys engaging with people, and has a strong sense of responsibility in both administrative and warranty functions.

**Key Responsibilities**
- Reception Duties:_
- Greet and welcome visitors, clients, and vendors with a warm and friendly attitude.
- Answer and direct incoming calls, taking detailed messages as needed.
- Schedule appointments and manage bookings for clients and customers.
- Assist with general administrative tasks, data entry, and filing.
- Warranty Officer Duties:_
- Manage warranty claims, providing accurate information and updates to customers.
- Document warranty-related inquiries, coordinating with the production team to resolve issues.
- Ensure all warranty paperwork and records are maintained accurately and efficiently.
- Follow up with customers to confirm satisfaction and address any further concerns.

**Skills & Qualifications**
- Previous experience in reception, customer service, or warranty support is preferred.
- Excellent interpersonal and communication skills, both written and verbal.
- Strong organizational skills with an attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office Suite and general computer literacy.
- Knowledge of the caravan industry or a passion for caravanning is a plus

**What We Offer**
- Competitive salary package.
- Opportunities for professional growth within the company.
- A friendly, collaborative team environment.
- The chance to be part of an industry that celebrates travel, adventure, and lifestyle.

This role is perfect for a dedicated individual who can enhance our customer experience both at reception and through quality warranty service. If this sounds like the next step in your career, we’d love to hear from you

4o

Pay: $21.83 - $34.55 per hour

Expected hours: 38 per week

Schedule:

- 8 hour shift

**Experience**:

- MS Office: 1 year (preferred)
- Customer service or warranty: 1 year (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 25% (required)

Work Location: In person

  • Caravan Technician

    1 week ago

    Campbellfield, Australia A Grade Caravan Repairs Full time

    HOURLY RATE NEGOTIABLE ON EXPERIENCE - FULL-TIME ROLE About us A Grade Caravan Repairs is an accredited repairer for Jayco Australia and many other large established Caravan and RV brands. This family ran and operated business you will be joining a team and collaborative environment that will invest in you individually to expand your knowledge and caravan...

  • Caravan Manufacturer

    1 week ago

    Campbellfield, Australia Eden Caravans Full time

    Join Our Team at Eden Caravans - Experienced Caravan Builders Wanted! Eden Caravans is a proudly family-owned business with 13 years of industry expertise and growing. We’re on the lookout for a skilled all-rounder to join our team in building high-quality caravans. About the Role We are seeking an experienced and versatile worker with hands-on skills...

  • Caravan Manufacturer

    2 days ago

    Campbellfield, Australia Eden caravans Full time

    LOOKING FOR EXPERIENCED CARAVAN MANUFACTURERS. Eden Caravans is a family owned business who have been in the industry for 11 years and growing. We are located in Campbellfield and are seeking an experienced all rounder worker in building caravans. Full time hours available. - We believe in teamwork, innovation and quality.* 100% Australian owned and...

  • Caravan All Rounder

    10 hours ago

    Campbellfield, Australia Vibe Caravans Full time

    **Why Work for VIBE Caravans?** Proudly Australian-owned and manufactured, VIBE Caravans was founded by three mates with deep roots in the building and caravan industries. At VIBE, we don’t just build caravans, we create experiences. We’re driven by passion, innovation, and a genuine love for camping and travel. Join a growing team that values hands-on...

  • Sales Representative

    1 week ago

    Campbellfield, Australia Posty Full time

    Well established & fast growing brand - Use caravans on weekends! - Campbellfield location **About the company** **Responsibilities**: - Conduct market analysis and respond to changes, market trends, and competitor activities. - Identify potential clients, set appointments, make effective sales calls, and manage the sales cycle to close new business in...

  • Industrial Designer

    2 weeks ago

    Campbellfield, Australia Majestic caravans Full time

    Company Name: Majestic Caravans Location: Campbellfield, VIC Nature: Full Time **Salary**: $70,000 + superannuation Majestic Caravans have been the industry leader in Caravan innovation and design for more than 20 years. Majestic Caravans offers the highest quality Caravans with factory-owned and operated outlets Duties & Responsibilities: -...

  • Industrial Designer

    2 weeks ago

    Campbellfield, Australia Majestic Caravans Full time

    Majestic Caravans have been the industry leader in Caravan innovation and design for more than 20 years. Majestic Caravans offers the highest quality Caravans with factory-owned and operated outlets Duties & Responsibilities: - Collaborating closely with clients, builders, plumber, electricians, enc operators and stakeholders to understand specific...

  • Industrial Designer

    2 weeks ago

    Campbellfield, Australia Majestic Caravans Full time

    Majestic Caravans have been the industry leader in Caravan innovation and design for more than 20 years. Majestic Caravans offers the highest quality Caravans with factory-owned and operated outlets Duties & Responsibilities: - Collaborating closely with clients, builders, plumber, electricians, enc operators and stakeholders to understand specific...

  • Industrial Designer

    2 weeks ago

    Campbellfield, Australia Majestic Caravans Full time

    Majestic Caravans have been the industry leader in Caravan innovation and design for more than 20 years. Majestic Caravans offers the highest quality Caravans with factory-owned and operated outlets Duties & Responsibilities: - Collaborating closely with clients, builders, plumber, electricians, enc operators and stakeholders to understand specific...

  • Caravan Builders/repairs

    1 week ago

    Campbellfield, Australia Flexi Personnel Full time

    Campbellfield, global business - Recreational vehicles - $69K to $79K base + super Our client is an international brand within the recreational vehicles industry and are seeking experienced Builders to work in their production area to do builds and repairs. Applicants will need to demonstrate: - Current build experience in the caravan industry - Premium...