Duty Manager

2 days ago

Kangaroo Island, Australia Baillie Lodges Full time

**Southern Ocean Lodge **has an exciting opportunity for a** Duty Manager **to join our Southern Ocean Lodge family on Kangaroo Island.

**The Role**:
In this varied role, you’ll be at the heart of ensuring our guests experience seamless luxury during their stay. Your day will be spent welcoming guests on arrival, supporting department leaders across Guest Services, Food & Beverage, and Housekeeping, and driving a positive team culture to enhance the guest experience and deliver business goals. You’ll be a natural communicator and problem solver, leading by example and rolling up your sleeves to get your hands dirty.

**You will have**
- Significant experience in Rooms and Food & Beverage, ideally in the luxury segment
- Leadership experience in a remote working environment
- A great sense of humour and the ability to instil this approach in the team
- The willingness to support the broader lodge team in day-to-day operations
- The highest level of attention to detail
- Exceptional interpersonal skills with the ability to communicate with all levels of guests and team members
- Proficiency in Microsoft Office and hotel front office systems (RMS preferred)
- Full South Australian Drivers license and the ability to obtain a small passenger vehicle license
- Provide First Aid qualification and Responsible Service of Alcohol certificate

**The Benefits**
- Onsite individual accommodation unit with ensuite, and all meals included
- Enjoy the staff facilities - tend to the garden or take one of the bikes for a ride to the beach
- Extensive departmental training and the ability to cross-train in other areas of the lodge
- Team and family accommodation discounts across all Baillie Lodges properties
- Family culture and new friendships await - regular social outings, BBQ’s and group activities

**_This is a job where no two days are ever the same_

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