Client Service Operator

4 days ago

Brisbane, Australia Shred-X Full time

We are currently looking for an Office & Printing Assistant.

This is permanent full-time role, 38 hours per week, Monday to Friday. You’ll work both at your home site and at our clients’ sites.

**About your new role**

Learn our business of supporting legal in print.

The Bureau team (your new colleagues) is a group of fast-moving, methodical workers offering exceptional service to our clients, who are blue-chip organisations with very reputable names in the market. Their teams are professional, smart and friendly.

As the new Office & Printing Assistant (known internally as a Client Service Operator), you’ll be working mainly out of our site in Brisbane and then on-site at our clients’ sites as required (all CBD-based).

**Some of your tasks will include**:

- ensure our understanding of the clients’ instructions
- complete photocopying, printing, and scanning
- work efficiently and accurately with multiple deadlines
- juggle priorities and ensure our jobs are delivered on time
- booking couriers
- scanning critical documents
- provide general workplace support

**Who you are**

This an entry level role, so you’ll be trained in everything. What we want to see from you is:

- Organisation - you like to keep things neat, tidy and accurate
- Prioritisation - you make sure things get done based on importance
- Growth mindset - you don’t mind being wrong or making a mistake, as long as you can learn from it
- Tech savvy - you can pick up new systems and software easily and quickly
- Customer Service - you approach problem solving with the customer in mind
- Detail - your attention to detail means mistakes are mínimal
- Communication - you keep people informed verbally and in writing

Prior exposure to or experience in printing is definitely a bonus, but not a requirement.

**What we offer**

You’ll be joining a company dedicated to a culture that is fun, friendly, supportive, and respectful. On top of that, here are some of our benefits:

- Salary sacrifice for superannuation contributions
- Purchase additional leave (after 12 months)
- Discount on Ford vehicles
- Employee Assistance Program for you and your immediate family
- Employee Referral Program
- Study Assistance Program
- Social events like lunches, pub nights, and fitness challenges
- Access to hundreds of discounted retailers

**About your new company**

TIMG is honestly an absolutely fantastic company to work for. We are all about innovation, delivering smart and secure information management solutions to Australia’s best and brightest companies and in order to do that, we have an incredible leadership team who genuinely put our employees first.

From a bigger picture perspective, we're a part of the Freightways group; an ANZ company with over 3,500 employees - extending multiple benefits to our employees from future opportunities to benefit programs.

TIMG is an Equal Opportunity Employer.

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